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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    total installation service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by the total tech. Delivered the product on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install/Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given a ridiculously long window for installation, but the day before the window was shortened to a more reasonable timeframe. The delivery guy called shortly before he arrived with his crew. They were quick, knew what they were doing, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and installed our new refrigerator were very nice, and respectful. They were very cautious bringing the refrigerator in the door. You could tell these young men had been very well trained. Everything was cleaned up when leaving. They explained the refrigerator to us in very great detail. I have told everyone about the service you get from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly, was thorough in explaining the operation and set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was connected andready to go quickly, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs knew what they were doing installation went smooth

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, the service provide was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Refrigerator installation to existing line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new refrigerator hooked up to my existing line by the installers. They were quick and efficient and there were no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was a complete satisfactory service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did excellent job and explained me in details. I appreciate their true knowledge and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% good service!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad they set this freezer up for my 84 year old mother. She was so thankful they put it the right place for her and got it working! They were also guide enough to show mother how to set the freezer temperature. Also, circle the number to call if you had any problems. Great service 100 Stars! Very appreciative!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Poor tech support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Support from Best Buy to fix ice maker not working was nonexisitent. It still does not work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did a great job, in and out, on time for installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good 1111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew came and removed the old fridge. Installed the new one, completely unwrapping all protective plastic (there was a lot). Took the utmost care to not damage my home. Hauled away the old fridge simultaneously. Would absolutely use again and recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the installation seems to be flawless. Everything is working as it should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product….you cannot go wrong with any of their products, they just work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and installer were excellent, installation went smoothly and quickly with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very efficient and practiced. They were careful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient installation. Only took a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys! They moved the fridge to my desired location and set everything up for us!

    I would recommend this to a friend