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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27350 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 27,350 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator / Freezer Installation with Geek Squad is easy and simple to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team showed up and worked fast to get the job done. A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very good. We like it a lot and use it quite frequently without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and installed our new refrigerator were very nice, and respectful. They were very cautious bringing the refrigerator in the door. You could tell these young men had been very well trained. Everything was cleaned up when leaving. They explained the refrigerator to us in very great detail. I have told everyone about the service you get from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did a great job, in and out, on time for installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Mr whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys in charge were very organized and got the old fridge out and new one in smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Bestbuy in-home service is A1 - plain and simple. Arrived on time and ensured that installation is done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did absolutely amazing. This was the best service ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work bringing inside, hooking up, installation, and checking function.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Thank you for delivering and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY AND SETUP WAS VERY GOOD AND THE FRIDGE IS WORKING FINE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and no issues with this item. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew completed it quickly and efficiently. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job! They were careful not to damaging anything in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Basic Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic fridge. No bells and whistles, but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of this refrigerator/freezer was done quite well. The two young men who delivered the refrigerator seemed to know exactly what they were doing. They very quickly measured the doorway; removed the doors from the refrigerator in order to have it pass through the doorway and into the kitchen where it was to be placed. The 2 men seemed to work well together and were able to quickly reassemble the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and very professional. They removed our old fridges and did a great job. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lean, mean installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lead installer had been on the team that delivered washer and dryer. Smart and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Unprofessional installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for professional installation which I thought they were Supposed to remove all packaging and tape from outside and inside of refrigerator but was told by Robert that I had to remove tape on inside. I didn’t have to much of a problem with that but when I read the manual it said that the refrigerator had to be leveled with the front higher than back or it could ruin the refrigerator but he did not do that. If my refrigerator messes up then Best Buy will be responsible for replacing since their tech did not do what he was paid to do. Very unprofessional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivering did a GREAT JOB!!! went the extra mile to make sure things were right

    I would recommend this to a friend