Customer Ratings & Reviews

excellent installation as far as I can tell. And the installers were super efficient and courteous.

This is a fantastic upright. Deep, efficient and frost free.

The installation was clean and quick:) just pure awesomeness

In the instructions for the delivery I noted the doors had to open a certain direction, which was supposed to be included in the install. The delivery was done through what Best Buy called a "Trusted Partner" and they either did not receive the instructions or were unable to read them. They did reverse the doors after they "thought" they were finished. However, it does not seem to have been completed correctly, there seem to be parts missing and I am not sure they operate as they are supposed to.

great service and attention to detail. fast and efficient and wore masks for safety

Terrible. If I could give it negative stars I would. What a horrible experience we first get the refrigerator ordered in store with the rep on the floor because he was adamant on helping us so he orders online for us. Come delivery day the delivery driver tells me that they did not put on the order for installing the refrigerator in my house and when I mean, installing it means to take off the door in order to bring the refrigerator in the house so they said they didn’t have time for me and told me that he was going to leave the refrigerator on my porch told him no take it back with him so I call customer service told them my experience what had happened and how I needed to schedule another delivery. The guy apologize on the phone said that he scheduled the next service that was available so I said OK thanks still aggravated got patient and awaited then my emails were telling me something totally different. Come to find out they put the refrigerator as delivered, but not delivered and only scheduled me somebody to install a refrigerator that is obviously not at my house Which was the customer service‘s fault. Me being upset went back to Best Buy. Spoke to the manager there he had to fix everything schedule our installment at a later date, which is an inconvenience so we wait we wait and come our delivery day again we still did not get our refrigerator or a call back from anybody And it’s 7:00 PM the end of business day can’t speak to anybody. This is a terrible company I will never buy anything else from this company because they are all not on the same page when it comes to communication this is terrible. I spend $1300 on some thing that I haven’t had in three weeks. How stupid is this? Seems to me that nobody wants to help and all I want is my refrigerator. How hard can this be?

Works great...Best Buy and their products come through every time. Thanks Best Buy!

Great Service. Great installation. Ready to use when installers finished

The geek squad delivered our new Whirlpool refrigerator. They did an excellent job. No complaints.

Installers did a good job in hooking up the new waterline. They checked for any leaks before they rolled the refrigerator to the wall.

Great product. Does a really good job. Bought as a package. So far really happy!!!

The technicians I came in and installed my refrigerator were very professional very friendly and knew exactly what they were doing.

Installation went great. The men were able to hook up the water line despite their reservations.

Very happy with this fridge, fits perfect in my garage. Just what I was looking for. Highly recommended

The team installed the water line with no leaks or any problem, highly recommended. Great workmanship

They were on time, professional, fast... I seriously could not ask for a better installation! When we ran into a little "hiccup", Terry came up with a solution to allow everything to go as planned. Will definitely have best buy install any future appliances

Needed a new refrigerator and needed installation . Don’t have any complaints.

The needs this tool to hook up the water line Affectively

The installation team did a great job and I was pleased with their service.

Could not have asked for a better install, on time and all done.