Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
New frig
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect refrigerator for our needs. Bigger than what we had but still fit the space.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Smiith Transition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very quick and smooth installation, Finished with 25 minutes.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very satisfied with the service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy's were very friendly and professional. They were well trained on their job and information needed for customers.
I would recommend this to a friend Rated 5 out of 5 stars
Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys install new refrigerator in matter of minutes. No leaks or issues. Well worth the money.
I would recommend this to a friend- Cons mentioned:Leveling
Rated 2 out of 5 stars
Installation problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went smoothly, however after the installers left and I began using it I realized the refrigerator was leaning forward so the door would swing wildly open. The installers mentioned that the floor was not level which I knew, but they didn't do anything to adjust it. Turns out there were no levelers on the refrigerator. Today's team out wood shims under and said they have notified Best Buy that I need the levelers put on. I will now await a call and another team of installers to com out.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went well and we had no problems. The guys did a good job.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Highly Recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very professional, polite, and just good at their job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Machine hookup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything connected and working properly great service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, Very efficient, easy to install and get use to using it.
I would recommend this to a friend Rated 5 out of 5 stars
David
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the store and the services. We recommend it to others.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation of fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge installed with no issues. Installers polite. Capable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quality service..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall experience. I appreciate the friendly attitude the representatives had.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Got it done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the job done and it is working like a charm. Thanks for your attention to detail!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product……………………………………………………………………………………………….
I would recommend this to a friend Rated 5 out of 5 stars
Outstanding appliance delivery experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of our new LG fridge was the best most professional experience for deliveries from Best Buy to date. The delivery technicians were prompt, experienced, considerate & respectful of property.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick and easy, and the installers were nice and polite.
I would recommend this to a friend Rated 5 out of 5 stars
Great service!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who delivered our new refrigerator were very quick and efficient. They carefully brought the refrigerator into our main level kitchen, hooked up the existing waterline, and made sure the refrigerator was level.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and very informative they did have to return to reset a couple things but were quick to return
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
EXCELLENT INSTALLATION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT WORK AND GREAT PEOPLE. WAS VERY PROFESSIONAL AND EDUCATED . THEY KNOW WHAT DOING
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use installation kit and the team that had it installed did it quickly.
I would recommend this to a friend