Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27351 reviews
(27,351 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were amazing. They went above an beyond. Doorway was slightly smaller than I initially thought (husband measured incorrectly). But, these guys help figure it out and got the fridge in the anticipated spot without a scratch, ding or even breaking a sweat.
I would recommend this to a friend- Cons mentioned:Leveling
Rated 2 out of 5 stars
Installation problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went smoothly, however after the installers left and I began using it I realized the refrigerator was leaning forward so the door would swing wildly open. The installers mentioned that the floor was not level which I knew, but they didn't do anything to adjust it. Turns out there were no levelers on the refrigerator. Today's team out wood shims under and said they have notified Best Buy that I need the levelers put on. I will now await a call and another team of installers to com out.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Knowledgeable and good customer support
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and support. The installation was clean as has worked well.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 4 out of 5 stars
Easy Water line Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Water line Install, standard and straight forward, no issues
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician installed very good and fast. I like the way to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward installation. Excellent .Straight forward installation. Excellent Straight forward installation. Excellent
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Allows quick, easy setup of waterline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The waterline was setup and installed very quickly and easily. Much better product and qiucker than our last waterline installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.QUICK, PROFESSIONAL, CLEAN. NO THING COMPLAINT, HAPPY
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and friendly staff who came in to install, even though we were on the third floor
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and clean. Installed it and left with no drama.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far every thing has worked fine with installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install team was great and got it done in no time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, fast and efficient. they people so friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived on time and did a awesome job with the installation
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Quick and efficient connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician clearly knew what he was doing and quickly connected the water source to the new refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first fridge delivered was damaged badly. Had to reschedule delivery, customer service was good about it. Fridge is working great.
I would recommend this to a friend Rated 5 out of 5 stars
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator I purchased from Best Buy. What a life saver it is to have the freezer at the bottom.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple Install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a simple easy installation and checks were done to ensure the refrigerator worked.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 3 out of 5 stars
Questionable buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig to hold beer in my man cave. Only negative is it took multiple deliveries to finally receive a frig door with mimimal dents.
I would recommend this to a friend Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men were great. Fast. Informative. Helpful
I would recommend this to a friend