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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27351 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 27,351 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Product Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product best purchase I ever made

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed refrigerator and connected water. Did not remove shipping tape from doors or shelves. Did not go over features. Did not level, press on corner and unit will rock. Also dishwasher to be delivered at same time was not. Told out of stock but was at warehouse, drove 3 hours, picked up & installed unit myself. The unit itself is very nice. Best Buy installation not worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator and delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was set up and working wonderfully.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Disappointed customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality product. I am quite disappointed. I returned the first brand new refrigerator because it was making an annoying buzzing sound. The replacement was even worse. This noise sounds like a cat being strangled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The bare minimum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did the bare minimum. Arrived in a non Best Buy truck, came to the door with no mention of Best Buy. After I asked if they were delivering a refrigerator, 1 guy finally spoke. They quickly brought it in, hooked it up. Aside from telling me to wash the interior before using, that was it. They were gone. Within 2 minutes the freezer door alarm started beeping and kept beeping. Long story short, it was not user error, but a malfunctioning product that required replacement. If the installers had spent just a few more minutes during install to see if all was working properly, it would have saved much user aggravation, calls to manufacturer & a service call.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neatly and professionally installed my refrigerator. Two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install by deliveryman. Easy to use. perfect for the install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    water line hookup was a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery person hooked up the refrigerator water supply to the existing line and everything is working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simple connection and and so far working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent for water transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very needed necessity item for your fridge to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up at no cost... everything works great and got it set up and going fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not Much to Say Here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended as part of the installation kit and so far, so good. No issues to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went very smoothly and the guys were all very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a great job. They brought the refrigerator in without damaging anything. Everything was hooked up correctly. Explained what I needed to do with the water and ice preparation which is very easy.They picked up and took the shipping box and foam packing with them. I’m very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No leaks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to existing water line with no problem. It works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed dishwasher. Great person. Nice. Well informed. Put in dishwasher. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew were great and connected the refrigerator quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs delivered my new LG refrigerator and installed it in less than 90 minutes. The only complaint is that Luis did not know how to shut the water off on my old fridge so quite a bit of water flowed over my kitchen floor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy installation. Installers came early.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supervisor was so helpful and knowledgeable. I had a good experience.

    I would recommend this to a friend