Customer Ratings & Reviews

Works well with refrigerator and was installed by tech

I would have preferred to not have gotten the $120 discount and there was no dent in my new stainless refrigerator. Then a 3rd party contractor called in the middle of Best Buy negotiating with me the dent discount, asking about the delivery, and she knew nothing about Best Buy's promise to remove the ice maker because she was a third party. It was truly bad timing. The icemaker did not get removed as promised by Best Buy. The delivery of the refrigerator was a near impossible task and the workmen are heroic and did a great job, despite the odds.

Very professional. Call before they came. Did a great job

I would definitely use Best Buy to install my appliances. The workers were very friendly and quick. Left no mess and asked me if I had any questions before they left.

We got a faulty fridge, BestBuy took care of the issue and we got a new replacement refrigerator. Installation staff were very skilled, professional and friendly. Chris the cuban guy was very careful and accommodating. Makes the whole purchase experience better. Thank you

My refrigerator was delivered and installed by the nicest, knowledgeable guys. They were quick and friendly and answered all my questions and even called customer support for a dent that I noticed. I would mention their names, Rick and Jason but not sure if that is right

Highly recommend install services. They were wonderful getting a large appliance through a narrow space

From start to finish, the installation team did an amazing job! They arrived on time, were professional, friendly, and took great care to make sure everything was set up perfectly. The refrigerator was installed smoothly, leveled correctly, and they cleaned up every bit before leaving. I really appreciated how they double-checked that everything worked properly and even gave me helpful tips for first-time use. It’s rare these days to find service that’s both efficient and courteous — but these guys nailed it.

The delivery guys installed our fridge with no problems. They were great with the water line and sure to check for leaks before pushing the fridge back.

The first delivery we got was not pleasant. The driver was not very friendly and when my wife asked about installation, he said “apparently your man thinks he can do it himself!” Which was extremely rude and unprofessional. We would have done the installation through Best Buy, but it was never offered to us when we set up the delivery. We assume that it was automatically part of the delivery process. My wife set up the entire refrigerator throughout the entire afternoon while working from home, which was a huge inconvenience. The second unit that came was only halfway installed when the driver realized there were dings, dents, and a crushed seal. He called dispatch and told them it will need to be returned, and he left. The drawers and inside accessories were not installed. The third unit that arrived did not have the proper hinge on the door. The drivers were able to pull one from the other broken unit and got it to work. The two installers were. Great and did a very thorough job. We were very pleased after they left.

These guys were terrific! The doors on both the old and new refrigerator had to be removed to maneuver through the door and into a tight space. Despite being their first delivery of the day, they took their time, got it right and cleaned up afterwards. Very high marks!

Refrigerator is the perfect size. It is a great product.

The Best Buy crew did a fast and efficient job hooking up the new Frigidaire

The crew came during the window they were scheduled and went right to work moving a full size refrgerator up our narrow townhouse stairs. They appeared to be miricle workers and faster than I would have expected it was installed and ready for use. Even with the narrow stairs they were extremely professional with the move and no damage to the drywall.

Nice looking fridge! Everything worked as it should. Only issue it had, some dents. Not noticiable unless you pay close attention

They did a good job of unhooking our old fridge and hooking up the new one without getting a lot of water on the floor.

Loving my fridge! It has been almost a year and it has worked flawlessly. The 4 types of ice is a game changer and super easy to clean as well. They installed it easily with no issues!

Water connection not required. Install was quick and perfect.

Great professional service ! They were efficient had to remove the door but placed it back no issues. Navigated the space with our fridge without banging or denting the walls ! Very knowledgeable. They arrived early too !

Quick and flawless install. The delivery was exactly where it was supposed to be and brought in an installed