Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27351 reviews
(27,351 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming computer for my son he loves games nice Computer
I would recommend this to a friend Rated 4 out of 5 stars
REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WAS VERY GOOD AT HIS JOB. WORKED QUICKLY. PLACED ALL PARTS IN FRIGERATOR. CLEANED UP THE MESS. HAVE NO NEGATIVE REMARKS ABOUT THERE DELIVERY.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Guys appeared to be in a hurry to leave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still was having trouble getting water out of the dispenser. Had to pull out refrigerator and fix the stainless still coil that was told would not kink?? After WE fixed it, it started working and so far has been great even though this is just a loaner.
I would recommend this to a friend Rated 5 out of 5 stars
Chris
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Call Jeanne help installing above the Fire Place mantel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Connected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything got hooked up and is working the way it should! Nothing was damaged in the process either. Which is always a plus.
I would recommend this to a friend Rated 5 out of 5 stars
Great delivery team
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was very professional and courteous. They were very careful to not damage anything while on premises. They were knowledgeable about the hookup and set up of the new appliance. That is one of the reasons I purchase delivery items from BestBuy, competent and professional delivery people.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service repairmen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The repairmen did a great job, courteous, professional and they were in and out.
I would recommend this to a friend Rated 5 out of 5 stars
Superb service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be any happier with my delivery and installation of my fridge from Best Buy. They were on time. They called ahead to confirm. They were so polite and courteous. They took away my old appliances and installed the new one and went over how it all worked. No one gives service like this anymore!!! They were awesome!
I would recommend this to a friendRated 5 out of 5 stars
Monica - refrigeator install
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very friendly and responded to all my request. I was very happy with the customer service I received.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 4 out of 5 stars
Installation was great !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The professional installation was great into the refrigerator.
I would recommend this to a friend Rated 3 out of 5 stars
Need more facts prior to delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman did not give us all the information need for the installation of the connecting the water to our ice maker in our new refrigerator. Refrigerator delivered on Monday and delivery guys would not install the stainless steel line to a plastic water line. We were told they would install for us at store and not informed we has to have a copper line or stainless steel line from the water source in lower level thru the floor to the refrigerator location. So no install on Monday and new refrigerator in our garage till Friday morning. New line ran and guys came on Friday and installed stainless steel line and water line is connected to new refrigerator and working fine. No leaks and we feel the stainless steel line and copper line will last longer and will not likely leak. Quick work by guys on Friday and high five to them for a job well done.
I would recommend this to a friendRated 5 out of 5 stars
Careful delivery of oversized item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery personnel were very mindful of the walls while carrying an oversize chest freezer. Had to deal with basement stairs and tight turns. They got the freezer into position, started it, and explained how the controls worked and how long until it reached temperature settings. Excellent service.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation workers. In an out in no time with very little.mess
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those guys are really good workers. They are kind, careful, patient and explain very well
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Easy installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Everything is well organized and properly ready for installation.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job of bringing in the new refrigerator and removing the old one very quickly.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Professional and fast install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation team. Very knowledgeable bringing in my huge 29.7 cu. ft French door fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Just in time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew showed up just on time. They knew what they were doing, and did it perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Water hookups
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and very professionally done.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator delivery service - no problems at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team arrived in the middle of my given time window, so no problem there. Before entering, they made sure that their shoes were clean before entering. Of course, they wore face masks throughout the entire time. I asked one of the two team members for a small favor, and he was able to oblige. I liked how he went out of the way to make sure that I, the customer, was happy with his service.
I would recommend this to a friend
