Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27245 reviews
(27,245 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and installation speed as positive aspects of the Refrigerator Install to Existing or No Water (Ready To Use) service, with many noting proper installation and quick service. The size, water line connection, and capacity are also appreciated by customers. However, some customers have reported issues with door alignment, leveling, and noise level.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly recommend! HIGHLY RECOMMEND!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, professional and one-time. It was clear from the moment they drove up, these guys were true professionals, and knew exactly what they were doing. Their ability to quickly & efficiently move such a large heavy appliance with such ease was amazing.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 5 out of 5 stars
Great delivery team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This delivery and installation team was fantastic. Very professional, polite and careful with the French door refrigerators they were moving, uninstalling and installing. They carried out the old "new" fridge from my home to the driveway. They attempted to bring in the "new" new fridge when upon taking it out of the box, it had more dents than the old "new" fridge, so the old "new" fridge was carried back inside, they made a phone call to authorize the parts to get switched and went to work to take the good freezer door from the damaged new fridge and replace the damaged door on the old "new fridge. They noticed that the doors on the old fridge were not even, and the unit was level. The freezer basket did not slide freely, and they worked at it to make sure it did. They corrected all issues and left my kitchen spotless. If they would have delivered and installed the first refrigerator, I probably would not have had to spend 3 weeks with Customer Support and GE to get the door dent in the new fridge taken care of because I believe the dents happened upon delivery. The first team never leveled it or checked to make sure all drawers and baskets were working properly.
I would recommend this to a friend Rated 5 out of 5 stars
Best SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team for that service was GREAT, very professional and people skills. I like to congratulate them. Very clean, fast and honest job. and COOL PEOPLE.. The best!! Thanks
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Geek Squad product overall. It’s easy to use, and the setup and support were helpful. Knowing I can get assistance if something goes wrong gives me peace of mind. The service can be a little expensive, but the convenience and reliability make it worth it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge install and was ready to use asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to get anew fridge because our older model kicked the bucket...so Best Buy's delivery crew set up our new one without issue.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Another well done job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a great job installing the fridge. He was professional, fast, efficient and took care with my corners in the kitchen. He slide the refrigerator in place and removed all of the materials clean as a whistle. Great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joel and crew did a fantastic job. They were patient and thorough and made sure we understood how everything worked.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BAMFS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were in and out in no time. They knew what they were doing and made it look easy. Very professional and courteous. Didn't even wake up our new born.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
no problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job, everything works great, i'm very happy with it, no other issues.
I would recommend this to a friend Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was delivered with great care. I have no water hook up so he very kindly made sure the ice maker was turned off. He also showed us the tool & how to use in case the doors got out of alignment. To me he went over & above was was required
I would recommend this to a friendRated 5 out of 5 stars
Great service installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job of installing our new and removing our old refrigerator. The installers were very mindful of our house, making sure not to scrape, dent, or hit anything. In addition, they arrived on time and finished the job quickly.
I would recommend this to a friend- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Right size for limited space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've moved from a relatively large residence to a smaller townhouse. Refrigerator is adequate, but freezer on the unit is quite small and we needed additional freezer room. Kitchen is not very large so we needed an additional freezer that had a small footprint. This one is great: fits the limited space and holds a lot for it's size.
I would recommend this to a friend - Pros mentioned:Installation speed, Water line connection
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! The installation of our new Samsung Refrigerator was as easy as one, two, & three. The Delivery came at the expected date and time. The Installers removed the existing refrigerator and quickly installed the new one. The Installers hooked up the waterline, tested the unit, gave us some easy operating tips, answered our questions, and were on their way to their next appointment.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men that delivered the refrigerator were very kind and efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick & Hassle-Free Installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation service made setting up my refrigerator effortless! The team arrived on time, handled everything smoothly, and ensured my fridge was ready to use. No complications, no stress—just professional and efficient work. Highly recommended for a seamless setup!
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 4 out of 5 stars
Quick and painless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went quick and problem free. The installers never asked my wife when they put it together,so i only had to switch the way the doors open when i got home from work
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Entire experience smooth and hassle-free.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers who came to set up my new freezer were incredibly efficient and demonstrated a high level of knowledge throughout the installation process. I was impressed by how quickly they worked while also ensuring that everything was set up perfectly. Their expertise made the entire experience smooth and hassle-free.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fellows who delivered and installed my refrigerator were first rate. They were on time, efficient, courteous and adept at navigating a small space.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Two strong men
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys installing the refrigerator, were very skilled, strong, fast and knowledgeable.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 5 out of 5 stars
New Frigidaire refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we purchased this new Frigidaire refrigerator last month. We called Geek Squad because it was making loud noises. They came and checked it out and still making noises so we asked for a replacement. New Fridg was delivered and so far it has been working great. Pleased with this new unit.
I would recommend this to a friend
