Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27354 reviews
(27,354 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install and delivery. Professional and thorough throughout the process.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Its free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my fridge in my rv. They did the job and it was free
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
It is good for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good for us to start our BBQ business
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery team were great and did a wonderful job. They were friendly, professional, and very helpful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The professional installation team is great. The team led by Zach was very professional, personable and quick.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Well done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabio did a great job installing and seeing everything up.we
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy and quick!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install by the delivery team and works as expected! Very pleased!!
I would recommend this to a friend Rated 3 out of 5 stars
Do it yourself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took out the old fridge and brought in the new one. Don't want those two guys delivering anything else to my house. They couldn't get the handles off the old fridge. The one guy stripped the screws that hold the handle on. They ended up taking the doors off. When they brought the new fridge in, they damaged my front door frame. Not severely but still damaged. Fortunately the new fridge suffered no damage. They put the fridge in the kitchen and left. By this time I was okay with that because I didn't want them to damage the fridge. I recommended installation because I couldn't do it by myself but wouldn't want these two guys to deliver anything else.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best delivery team ever. My wife cannot stop bragging about the help and support they gave her. We believed the fitting job to be impossible and they proved us wrong. Great work delivery team.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was very professional and knowledgeable. Got it installed quickly and answered all my questions.
I would recommend this to a friend Rated 5 out of 5 stars
These guys were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I saw these two men carry the refrigerator using only a strap I was impressed. But when they walked us through the setup, inspection, and operation of both the refrigerator and dishwasher, I knew they were not just doing their jobs, but were making the customer the priority. They were polite, and even had to work around some other workers laying flooring in the hallway. They were efficient, on time, knowledgeable and even made suggestions. Kudos to the team as they did more than just install.
I would recommend this to a friendRated 4 out of 5 stars
Kitchen Aid Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation workers were very professional and helpful. The top right door on the fridge had a mark on it, so they immediately made note and requested a new door be order to replace it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great, knowledgeable and courteous. We were very happy with the job they did for us!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers are definitely experienced when putting the fridge together!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was put in place and plugged in and works
I would recommend this to a friend Rated 3 out of 5 stars
Ready to Use Installation Not True
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery contractors arrived within the window as advised. I was pleased with the move of the old to the garage. The rating is low because I had to have a neighbor come over to remove a mountain of blue tape from the inside of the new refrigerator. I told the delivery guy that I had nerve damage to my right hand and arm. He said that it did not matter because they were told not to remove anythng from the inside. I bought the refrigerator because Best Buy said "ready to use" if I paid the installation cost which I did. Will not buy anything else from Best Buy requiring installation.
No, I would not recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When best buy delivered my new fridge/freezer the delivery guys hooked up the water line from my old fridge to my new fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fast and painless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly hookup. Install was a breezbreeze with this service. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Satisfying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers came on a snowy icy day but came, did a great job and were on their way in a very short time.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Seamless installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were friendly and fast. They installed the refrigerator to the waterline and I haven't had any problems.
I would recommend this to a friend
