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Customer reviews

Rating 4.3 out of 5 stars with 27354 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 27,354 reviews
  • Rated 5 out of 5 stars

    Pleased with friendly and knowledgeable crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation crew was friendly and knowledgeable. They were efficient and told me what I needed to know about the model we had purchased. It was a very pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick in bringing it into the basement and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery folks came in, took my old appliance away and delivered the new one with careful attention to detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and did the job. He took the time to explain to me how things work.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the connection worked, but the ice maker and water pump didn't so they had to replace the refrain which went ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men arrived on time. They were very courteous and efficient. Absolutely no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who brought and installed my refrigerator was polite and professional. Very smooth installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure having the installers come help. Professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in our kitchen. Great lines. Great size. We love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG and Best Buy stink!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator went out day after Thanksgiving. Replacement of my new LG refrigerator! Store I bought from, sent repair technician…Geek squad. Nothing they could do. Called corporate and it still took 3 1/2 months to get replacement. Keep in mind this was through two holidays. Bought mini-fridge to have something!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job by Best Buy installation team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy installation great job by Best Buy team thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my fridge it was so fast and good quality. Ice maker and water supply works good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team quickly and efficiently installed my extra large refrigerator. They were also very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but read instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors had to be removed to fit through entryway. They removed all four screws from each hinge. Found out later from the manual they should have only removed two and the other two specifically state Do Not Remove... :(

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker supply part is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so excited that we can trust products like this to work properly along with the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick easy delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick and easy job of it with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrig. My wife like it because large space. Thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator/freezer are fine except I lost room on both sides as compared to my old one. Also the quality of workmanship is lower. I have to accept both issues as it's the only refrig that will fit in the space I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came out and we worked together to solve the problem. Doug was very patient and a good trouble shooter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ConnectionS for existing waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job perfectly at this time. Love the way it doesn't leak and I get ice and water with no issues

    I would recommend this to a friend