Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy fix with no issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator was install in a professional manner in less than an hour.
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 2 out of 5 stars
Good delivery - but big dent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was fine except for the big dent on the fridge that nobody would take responsibility for.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time buying a fridge. Gives me peace of mind to have it install by the correct people
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed with my refrigerator. no problems whatsoever. works great. I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ready to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unwrapping and keeping all the packaging, they put it in place and it worked as expected.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job on the install didn't have to help too much.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were awesome on installation, hooked the fridge up and everything went perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
This is a great service and I would recommend your
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service and I would recommend your friend
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 3 out of 5 stars
Just a delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did an ok job. They got it in the house. I had to ask them to level it and they put a huge scratch on the side. Best Buy did make me right for it though.
I would recommend this to a friend Rated 5 out of 5 stars
Great Techs and Gentle Care
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys from the Savannah were so nice, gentle, and technically knowledgeable about the moving and installation of my fridge. They unboxed, removed my metal door to my condo, and squeezed it into the slot of my cabinets perfectly. I can’t recommend them enough.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 3 out of 5 stars
Large capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works well, keeps food at the proper temperatures. Able to keep large milk containers in door shelves. Left door is hard to open. Hopefully, will get easier with use. Also tops of left and right doors do not line up well.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did the majority of installation putting in a new valve and running the line. Technician made final connection and were really good getting the fridge into house..
I would recommend this to a friendRated 5 out of 5 stars
Easy Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was seamless as the set up didn’t require any new valve. The technician was able to use the pre-existing one which didn’t cost me any extra!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did an outstanding job we had a very tight space for this unit and it went off without a hitch
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Value for money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and very good quality product. Highly recommended.
I would recommend this to a friend Rated 5 out of 5 stars
Installation needs adjusting to be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went fine except that the installer told me to get a plumber to make the refer get closer to the wall when it wasn’t that problem at all but door hinges that hit the upper cabs. Needed a counter depth refer to add space so this won’t help unless I get a handyman to finish the job,
I would recommend this to a friendRated 5 out of 5 stars
Fridge Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great experience. Their professionalism, experience, and efficiency with the installation and haul-away of my fridge was top notch.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
BestBuyisbestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time...easy and quick Polite and professional
I would recommend this to a friend - Cons mentioned:Door alignment, Leveling
Rated 1 out of 5 stars
Unprofessional, lazy crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew did not level fridge (said the floor was issue - not!) Did not adjust gap between doors. Initially refused to move old fridge to garage even though I paid $15 for the option to move to any location in house. Slow ice production may or may not be an installation issue; not yet determined. This crew was in stark contrast to first crew that brought out a fridge that was damaged; they identified the damage before bringing the unit into the house and were very careful bringing in and installing the electric range.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Refrigerator open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered as new but they delivered as used open box.
No, I would not recommend this to a friend