Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great install team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team showed up and did an awesome job delivering my new unit and installing the water line.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great no complaints. It’s doing what it’s supposed to do at a great cost.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service techs. They arrived on time removed the old refrigerator and gave me time to clean up under it while the were unboxing the new one. They hooked it up , put it in place and leveled it.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Worked great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new fridge had to install new line. They delivered and installed no problem
I would recommend this to a friend Rated 5 out of 5 stars
Awesome installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and great delivery workers did amazing to get refrigerator in my home
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
went well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing worked well. Connection to existing water is fine.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator satisfaction ......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WHIRLPOOL FRENCH DOOR REFRIG SKU: 6260426 This was an excellent purchase. The flexibility of space and compartments have been thought out with detail. Plenty of freezer space too. The cooling system for both fridge and freezer are outstanding. Delivery as usual was smooth. I recommend this product.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went well and the delivery guys gave me an update on the product. Worked out great.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Makes noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works fine, I just don't like the noise it makes. I sent the first one back and got a replacement. I can still hear the noise it sounds like a cow.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a professional job getting the new one in and old one out no issues!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Water installition kit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was simple to install. Well worth the money.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful installation job by Jasper and Kyle!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did an excellent job! They had great knowledge of the product and its installation. They did a remarkable job of getting my refrig where it needed to go. I am so pleased with Jasper and Kyle’s work! They arrived promptly, wore masks for everyone’ s safety, and cleaned up so well after themselves.
I would recommend this to a friendRated 5 out of 5 stars
Let the Pros Handle the Hook Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Think about how often you hook up a new appliance and compare it to someone who does it all day, every day for a living and make your choice. These guys were pros. Took front door off hinges like it was no big deal, then put it back on once they were done. Nice job installing our new refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator installation was done right
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator installation was done right. No issues till date
I would recommend this to a friend Rated 3 out of 5 stars
Possibly good product, poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge fit perfectly and looks good. There is an issue with condensation in freezer compartment, enough to have frost and ice buildup on outside of drawers. Also was delivered with small ding and cracked bottom of door compartment. Support said it was defective and arranged for an exchange. The delivery date was scheduled for a month later. Despite confirmations, no delivery occurred. No one called to give me any update and no one in support or delivery has called to address this issue.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great no problem with installing it very simple
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and delivery to specified location. Great care.
I would recommend this to a friend - Cons mentioned:Door alignment, Noise level
Rated 1 out of 5 stars
Disappointing refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems we have reviewed this before, but nobody is paying attention: the INSIGNIA REFRIGERATOR WE BOUGHT FROM YOU SUCKS FOR THESE REASONS: MISSING SHELVING BOTH IN FREEZER AND REFRIGERATOR AREAS, UNBALANCED DOORS THAT ARE IMPROPERLY WEIGHTED SO THEY MUST BE CLOSED MANUALLY (AND FORCEFULLY); STRANGE GROANING COMES FROM INSIDE! DEFINITELY NOT WORTH IT! WE FEEL CHEATED AND DO NOT EVER INTEND TO SHOP FOR APPLIANCES AT BEST BUY AGAIN!
No, I would not recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Can't review as I did not have the ice maker insra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have the ice maker connected because I like bottle or filtered water.
I would recommend this to a friend Rated 5 out of 5 stars
Great Delivery Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quan & Dez we’re great delivery guys. Not like the last guys we had..George & guy in truck. Guest the 2nd time around was the best!!! It’s really sad to make a purchase & the delivery team (George & guy in truck who did not even get out) don’t care to do their job!!!!!!!!!!!!!!
I would recommend this to a friend
