Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Not used, but it was "free".
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator did not come with an ice maker, and I'm not going to have one installed. I gave it a neutral rating because it came with the purchase even though I didn't actually use the service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hooked it right up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screwed one end to the supply line and one to the fridge and it worked. Awesome job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
We have had no problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was installed by the person that delivered the refrigerator no problems so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge seems to work well, but Best Buy has issues about saying you'll get extra rewards for a purchase and then not following through on that promise.
I would recommend this to a friend Rated 5 out of 5 stars
Appliances Installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The guys that came in to install my appliances were very profesional. Had the patience to make sure everything was working properly.
I would recommend this to a friendRated 5 out of 5 stars
Good team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this product with a lot of care from the Best Buy crue. They were very polite and did every thing at there disposition to protect the appliance from getting any damage.
I would recommend this to a friendRated 5 out of 5 stars
Great appliance installers and knowledgeable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys installed my smart fridge and also fixed it as the seal on the door closure wasn’t working correctly and the staff fixed it with there knowledge. Love the delivery team and installers. Great group of strong guys with a lot of knowledge! Morehead city installers are the best! I am buying all my appliances from Best Buy!
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Execllent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who connected the water line did a great job, with ease and efficiency.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who hooked up my fridge we an amazing team with quick service! Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent knowledge of product and plumbing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people encountered a special situation and handled it very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fridge and the guys came out and installed it perfectly. Thanks!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
so far working good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working good i like it, i recommend it to every one looking for small house Refrigerator.
I would recommend this to a friend Rated 5 out of 5 stars
Waterline Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy people made sure that there was no leak's and they were very professional.
I would recommend this to a friendRated 5 out of 5 stars
Great smooth service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so glad that I had an option for an install. They brought my item boxed & unboxed my fridge before bringing it in. So no mess, No damage and smooth service.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guys did a great job moving my old refrigerator out and installing the new one
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were on time, knowledgeable and efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth and painless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and efficient service. I was very impressed!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great add on for my fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on for my new fridge!!! Easy to install and no problems
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quick service I’ve ever had! I’ve purchased all of my appliances over the many years from Best Buy’s and not once have I ever had an issue!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
super easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.guys showed up on time took them about 10 min no issues at all
I would recommend this to a friend