Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27356 reviews
(27,356 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best delivery services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome delivery service! Courteous, on time, professional, and very friendly. Best Buy has the best delivery services I’ve ever used. Cleaned up after themselves too. They had to unhook part of the storm screen door to get it inside and made sure it was working perfectly before they left.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Water line to my smart refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a great job installing my water line to my Samsung Smart Hub refrigerator
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 3 out of 5 stars
Difficult to communicate with the team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many visits but issue is not resolved. Included instructions on the order to reverse the refrigerator door but after two visits, the door is on the wrong side.
No, I would not recommend this to a friend - Pros mentioned:Installation speed
Rated 3 out of 5 stars
Installation was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really impresses at how quick the guys got the old fridge out and new fridge in. Only 3 stars because they were an hour outside their delivery window and the one guy gave me a hard time about my water shut off.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice supply line, heavy duty. No complaints, everything is working as it should.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service. We had zero issues and zero complaints regarding this service. Within 15 minutes the professional delivery crew had our new fridge installed and operational.
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were very nice and polite. they said they didn't have the water connector which i didn't need because I already had a new one installed for my old Refrigerator. they said I would be getting a refund but if is not off my bill .
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just great... loved it...............would recommend
I would recommend this to a friend Rated 4 out of 5 stars
Install fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a very good job. But they knew almost nothing about the refrigerator. Or how to set up the icemaker.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Connecting hose to water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connecting hose to water line was set up perfectly I would recommend the insulation guys.
I would recommend this to a friend Rated 5 out of 5 stars
No Existing Water Line
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the Best Buy installers couldn't install the water line to the ice maker because there wasn't an existing water line. We will have to provide one and then the icemaker will function.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Connected to the existing resources and is still working
I would recommend this to a friend Rated 5 out of 5 stars
Nice job !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did nice job, No leak and did nice job and make sure about the connection are good.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Easy Process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation process was fast and easy. The gentlemen were careful and very professional.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy as eating pie, 2 people and quickly done.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, very easy to install, would definitely recommend this.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit helper worked great and really sped the installation up. Less than 5 minutes
I would recommend this to a friend Rated 5 out of 5 stars
QUICK SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTALLERS WERE QUICK AND KNOWLEDGABLE. THEY CAME IN AND OUT WHICH WAS GREAT
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were super friendly and very professional.
I would recommend this to a friend Rated 5 out of 5 stars
Very Professional and Knowledgeable Installers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our installers were very professional and went right to work when they arrived! They made sure we understood how to use the refrigerator before they left. They also boxed up all their trash, the old refrigerator and tools before they left.
I would recommend this to a friend