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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation tools

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use it but it looks useable. Product is good.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not too bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product although it does make strange noises sometimes not sure if that’s normal

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good overall. I just had an old refrigerator, and I asked the guy to move it somewhere else. In moving, the guy damaged one of my furnitures. It wasn't that big of deal, but that was the only thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection to Existing Waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They would not Connection to Existing Waterline because shutoff was not behind refrigerator in was inside of cabinet under sink. I made the connection. It took 30 seconds. Screwed my existing line to the back of the flex line on the back of new frig. All good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very efficient, professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge installation kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers had no issues hooking up our new fridge to existing water lines. Works well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew showed up on time and was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery team was great, very mindful not to damage anything in home, friendly. Only negative was I could tell they were heavy smokers and they made my house smell of smoke as well while they were here, which lingered after they left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered were very communicative, asked before doing anything and were efficient. They did knock my wall a bit but I was offered a gift card for Best Buy for the inconvenience which I’m still waiting to receive and it’s been a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of GE refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is on the final installation. The crew was polite, efficient and moved quickly to provide an excellent installation. A thorough explanation of the usage of the water dispenser & ice maker was given, including a reminder to wipe down with sanitizing wipes as well as to how much to dispense prior to drinking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. Everyone needs one like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation and Connection to Existing Waterline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for the appliance installation. It was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The team that installed it were very knowledgeable, pleasant, friendly and took great care not to scratch or dent the walls or the refrigerator in a very tight fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Early arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went fine. They arrived early. My husband had to hurry home when we got the call that they were in our driveway.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad third party delivery guys

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were a third party delivery and not Best Buy delivery guys which I understand has to happen sometimes with so many deliveries. These guys were horrible. They moved other furniture without asking. They left parts of the old refrigerator for me to dispose of and I paid for haul away. They knocked an antique vase of a shelf and when I found it on the floor and asked them, they played dumb and said they had no idea what happened. They were in a hurry and it showed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installation makes a lot of difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second install. First not good. Second good. Had to return the first refrigerator probably due to installation and door wouldn’t stay closed. Second install was fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended for this refrigerator and it is working as should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a good job overall, I was not there but they took their time, were careful setting it up and my only "complaint" was that there must be some way to set the base or wheels or feet so that the whole fridge doesn't pull towards me when I open the freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge Take 1 and 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got first delivery on Friday by Tuesday we were getting new fridge. First delivery people kinked the hose so no water or ice was producing like it should. Second delivery crew left all the plastic on the bins and didn't clean up very well when they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Very please with the job they did.

    I would recommend this to a friend