Customer Ratings & Reviews

Geek Squad installation - these guys were professional and quick

The installers delivered our unit and had it unpackaged and installed in no time at all.

Great add on for my new fridge!!! Easy to install and no problems

They installed it well. We already had a better metal hose though than the one they brought so we kept it instead of the plastic one.

The delivery team was efficient in their installation of our new fridge and disposition of our old one. They took the utmost care in hauling away and bringing in the refrigerators. Great experience.

Great installers very respectful very courteous I would recommend these guys for any install

Installer helped navigate this amazing refrigerator. It has large and deep shelves, the refrigerator went to temperature within a short time. The legs had a fabulous feature that all you had to do is twist the legs in position. That bad boy isn't going anywhere. Great storage. Can't wait to see how well this works for our family

The refrigerator is great. Noticed that the ice maker and water dispenser is updated. The delivery people were very efficient. They were in and out in record time. The transaction of the replacement of the refrigerator was handled very efficiently also. Could not have been better. Replacement

This product was very easy to install and works great. Great product 5 star.

Hooked it up myself to an existing water line. Very easy!

Installer did a nice job with our existing line and install into new fridge.

The installation was done quickly and professionally

Great service and quick replacement waterline hookup

The installtion is perfect. No leaking and no damage.

Note this is a Best Buy review and not a review for Cafe refrigerator. I can’t review it because Best Buy never even delivered it. Long story short Best Buy is like oh no big deal you can easily change delivery dates no problems we do it all the time. All of my items showed in stock ready to deliver. They bumped my delivery date back almost two weeks due to renovations. I was rescheduled for October 25th and lovely Best Buy decided hey let’s give away her dishwasher and cancel her ENTIRE delivery of SEVEN Cafe appliances and better yet let’s not even contact her to let her know about. Or as a matter of fact it sounds even more fun to tell her when she calls in that yes all is in order for her delivery on October 25th and just not show up! Making it even better when I reached out to my sales consultant two days prior to delivery date he told me he was TOO BUSY to call me. Guess spending $15k + on appliances alone doesn’t mean much to Best Buy. When I said that’s OK just have someone call me crickets no help at all. When I did finally speak to someone from the corporate office on October 24th they told me the dishwasher would be back in stock October 31st but they couldn’t schedule me until November 16th due to other deliveries already booked. Finally they decided to squeeze me in on November 9th as a favor. Wanting to cancel the order the corporate employee gave me her email address to reach back out via email, two email attempts and she still has not responded or called me. Anytime I call the corporate phone number I get the general call center. I get the pleasure of speaking to a hardheaded person that I can’t even understand who is insistent on trying to help with the order even though I tell them I was advised by corporate to not let anyone but them touch the order. After being promised return calls here I sit and no one has called yet. ABSOLUTELY TERRIBLE SERVICE. NO ONE CAN BE THIS BAD WITHOUT ACTUALLY TRYING TO BE!!!!!!

My refrigerator did not come with an ice maker, and I'm not going to have one installed. I gave it a neutral rating because it came with the purchase even though I didn't actually use the service.

Very easy install and everything was here and ready.

THE GUYS HOOKED UP OUR NEW FRIDGE IN NO TIME WITHOUT ANY LEAKS.

Bought the fridge and the guys came out and installed it perfectly. Thanks!

All the new Appliances were moved in and hooked up and I didn't have to do a thing!