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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was great. Easy out with old unit, and easy install with the new one. The delivery team was great to work with, and willing to answer any questions in a way we could understand them. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were able to hook up to my existing water line with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were in and out in less than a half an hour. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installation went beautifully. The old fridge was a bear to get through the doors and the men did EVERYTHING to make it possible. They went above and beyond the call of duty. I tipped them both. Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Simple connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ice maker. Required leveling and plug in. Done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care and great product. Lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed properly and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installers did an excellect job with our new refrigerator. Extremely happy with their professionalism and the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation Staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation staff were timely and professional. They kept us informed about their arrival time, installed out item, asked if we had any questions before they left. We were very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installation went as planned. The refrigerator had to go into the basement, but door on refrigerator had to come off. When all was done they were here a total of 20 minutes. Would definitely recommend installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Installed by Best Buy and everything seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No leaks, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Quad did a good job in hooking up my frig and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - removed the doors of the Fridge to get it in and removed the old one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung fridge and the Best Buy installers did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great does what it's suppose to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, as they are basic tools. and serve their purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the hook up and it was quick and easy. No mess left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job hooking everything up. Didn’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchases of two appliances, Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth Transaction, start to finish. Very knowledgeable sales guy, would gladly do business with him again. Clean, professional, on-time install. This is an unsolicited review with no affiliation with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tom’s install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was good and fast. Seemed to be in a hurry to leave. Had to have someone come back to move the refrigerator out further from the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would certainly do it again and recommend to all i know

    I would recommend this to a friend