Customer Ratings & Reviews

I live approximately 35 miles from the Best Buy Store in Roanoke, VA. I had a week wait for the Fridge's delivery to my home (large appliances were out of stock at numerous stores and warehouses due to Covid shutdowns interrupting production). I was kept informed of delivery of the fridge by e-mails. I was contacted by the delivery team on the delivery date by text message. They arrived approximately 10 minutes early. One member made contact with me at the door. He was properly masked and kept social distance. He explained the steps they would take to insure a safe and proper delivery/installation. They delivered both and I am completely satisfied with all aspects from the purchase to delivery/installation. On a side note, the fridge has no ice maker.

Fits perfectly where we needed it and runs great. We bought this to replace our smaller fridge.

I would like to give my new whirlpool top freezer refrigerator 5 stars but it’s just too noisy. I’ve owned it for one month and have tried to get used to its sounds. The purchase experience at Best Buy was easy, delivery was prompt and efficient, and the refrigerator works well but the hum of the motor and moaning and gurgling sounds are really really annoying. We have a small house and the noises even wake me up in the night. I do not recommend this refrigerator for these reasons and am considering trying to return or exchange it for something quieter.

On the second attempt to install our Samsung refrigerator, Felipe and his helper were super professional. They hooked up the refrigerator to the water line and did all the necessary adjustments and checks. Thank you Felipe for being super professional and helpful.

We got our new fridge a week after it was promised. The delay was not acceptable, as I rearranged several appointments to wait for the original delivery. All in all the second delivery was on time and the fridge was installed. It seems to do what it's supposed to do. Our original fridge was only 18 mos. old and also did what it was supposed to do but made an annoying noise. Since the new fridge is only a month old, it is hard to tell if it will last.

The kitchenaid fridge is great. It was what we have wanted for a long time and we love it

I am very happy with my new refrigerator.it works great and fits good where it was installed.Alot of room in it and the freezer is good.

Very Happy with the product and specially how th fridge looks. Only what I did not like is the fact that it’s not free delivery for a $1600 worth of product!

Indtall was great and efficient. The guys came and went in a matter of minutes. Great job!

The delivery and installation services through Best Buy were fantastic. They were on-time, polite, professional and efficient.

The install was fast and done with detail and care

It is the correct size for my space. Works great! Best buy drop off team was really good and quick

Great install, friendly technicians. Fridge looks and works great.

The guys who delivered the refrigerator made sure to hook up the watyer line so that both ice and water would be available

Just the same as with my refrigerator installation, the delivery/installation crew was very professional. They were very quick to complete their service. They arrived on time scheduel for the delivery. They were very attentive and made sure that all my questions were answered before leaving.

Reasonably priced and perfect size for a spare fridge in the garage. Seems to run well, but only had it about three weeks.

I bought this with my new refrigerator and the exchange was seamless. Easy to install and is as advertised

The two gentlemen who came to install our new refrigerator were stellar! Very knowledgeable, friendly and informative. They did a thorough job, quickly and efficiently and did a great job at cleaning up any mess (which was next to nothing). Great company representatives!! Bravo!!

They did a great job. Was able to get the old fridge out and the new one installed in record time!

This Samsung refrigerator is the right size and fits into my garage conveniently and is large enough for or extra refrigerator and freezer storage.