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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27357 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 27,357 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge addon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with our new fridge and its been great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT INSTALATION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S GOOD AND NICE FRIDGE WITH QUALITY INSTALATION

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEW FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS FAST AND ON TIME THE GUYS WERE PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to install my refrigerator was on time, did a great job getting my old fridge out and installing the new one. They hooked up the water and ice to my water line and explained the digital features. I was very pleased. Since I had my own water line - they brought back the one I purchased. I have to make sure I get a refund for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install services were efficient and on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a new home and had to have washer dryer and fridge raider installed we decided to go through Best Buy directly for this, the price was very reasonable, the service was outstanding and efficient and more importantly on time, very pleased with the value and quality we received and very courteous and friendly installers.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were able to hook up to my existing water line with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went without a problem. Works great with my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came in carefully walked on the plastic on the floor. Then took the old refrigerator carefully back out not ruining any flooring or walls

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does what it should, nothing more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was amazing. The representatives made sure everything was hooked up and running properly. Would use Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs. were efficient and knowledgeable. They were a pleasure to have in my home. Very pleased. Our sales person was also very helpful. He spent time looking for what we wanted. He was very personable. An overall excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very provessional, knowledgeable, quick and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No leaks, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Quad did a good job in hooking up my frig and it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a very good job installing/connecting the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Connected easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and I am very satisfied. Best Buy delivery hooked it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maryann

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the experience and value were good. A bit unhappy with the delivery as the men did not complete install and I had to go back and wait for them to reschedule another team to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show me what they did and proved to me that the line had no leak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that took away the old fridge and installed our new fridge was wonderful! He was very knowledgeable and helpful. There was a small ding on the drawer and he told me exactly who to contact to have the situation rectified and it was within 2 hours. Very good service and nice staff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Installed by Best Buy and everything seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality customer service from installers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowest price for exact same model anywhere else. The men who did the installation/hook-up were respectful, thoughtful and great customer service.

    I would recommend this to a friend