Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27357 reviews
(27,357 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was just a standard product and it was installed very quickly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This crew was fantastic professional and courteous. Best I've had through best buy
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 3 out of 5 stars
Spray to far forward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation - looks good Spray is to far forward and I have pushed the bidet as far to the rear of the toilet as it will go. Useable but not the best.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy connected the ice maker from my new refrigerator. Works great!
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed water line in minutes and was good to go! Great service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and install was on time and done professionally. Same thing we did 15 years ago on prior Samsung refrigerator purchase with install. Very pleased and great guys installing.
I would recommend this to a friend Rated 5 out of 5 stars
Worth the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, courteous and careful. Efficient install and delivery.
I would recommend this to a friendRated 3 out of 5 stars
A "Half" Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During "Covid Times" purchasing a new appliance can be a bit troublesome. Installers only placed the new refrig. and hooked it up. They refused to "unpack" the insides: removing all he attached clear film, styro-foam, and installing the shelving and drawers. Said they couldn't do it because of the virus. I did call and complain, and was issued a credit. I was told that this shouldn't have happened, and the installers should have completed the job.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Tech Installed Water Line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech installed water line without any issues. Would use tech services again
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Ice maker water supply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install.minimal pieces and instructions were right on
I would recommend this to a friend Rated 5 out of 5 stars
Professionalism at its best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great professionalism! The team expedited our delivery and advised us on our new purchase. Thanks for your help
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy Hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything hooked up quick and easy. Works well with Samsung fridge.
I would recommend this to a friend Rated 4 out of 5 stars
no intallation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was no water connection on the refrigerator , so there was no installation required, please credit my account, the only thing that happen was plug in the refrigerator in the wall. I did that myself
No, I would not recommend this to a friendRated 5 out of 5 stars
Clean and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery/set up crew was efficient and friendly. They arrived at the time promised. The convertible refrigerator/freezer was quickly set up, temperatures set and all packing materials were cleared from the site.
I would recommend this to a friendRated 5 out of 5 stars
Friendly, Professional, & Fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze - call the night before to reduce the delivery window to 4 hours, then a call when 30 minutes out. Two guys removed the old unit, put in the new, setup & explained it to me in less than 30 min
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Complete Kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was as Advertised. 31 characters to complete 50 character requirement
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad is tops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, courteous and fast. Simple LG refrigerator installation and set up in our new cottage. And they made it seamless and easy
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No work needed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product didn't need anything to make it work.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 3 out of 5 stars
Mixed bag depending on delivery team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 star review is an average of the first delivery team who refused to connect the new hose to the existing line and the second team a few days later that did this in just a couple of minutes.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The instillation was very easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator was a perfect choice for my need.
I would recommend this to a friend