Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27388 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 27,388 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service! They put the freezer down in the basement right in the spot I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my Best Buy from Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not require a water hook up. just install in which the guys were great. Had ton remove a base board for the fridge to fit. excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge and everything is working so far, .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refridirator must buy very nice roomy and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Fridge is perfect and I’m very pleased with the delivery & install. We always buy our large appliances at best buy because we always get a best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 13.8 cf upright freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for our needs. It is compact, quiet and efficient. Most is all its 13.8 cf are carefully designed to provide maximum storage space. Bottom line: Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fridge install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, friendly install by the men from Best Buy. They answered all questions I had on my new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Functions as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3.2 cubic foot freezer that worked fine, but wanted something bigger that was frost free. This model had everything I wanted with a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient installation, POOR loading.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and helpful. They were quick to show me the slight damage from the loading dock workers and immediately called the Best Buy rep to give me detailed instructions. Too bad the loaders weren't more careful, or my experience would've been fine. I thought the installers would've given me some instructions or showed me how exactly to set up the fridge, but they were trying to exit asap. In hind site, the current situation we're all in dictated just how long they wanted to stay, and I didn't blame them for leaving so quickly. In fact, I'm glad the installation went so quickly. Very professional and very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. The delivery guys was fast and hooked it all up for me with no issues. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ppl installing the fridge did a great job. They were able to also install the water line with no problem. They were very quick as well and careful not to damage the door way or fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase from Best Buy. I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, removed and installed my new refrigerator in less then 20 minutes and it took that long because they have a device that they silde under the fridge and over their necks to lift it up and over cabinets. They also took pics and verified that everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replace and install service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job getting defective fridge out and new one in and installed! Been working great since replaced! Arrived in window provided and everything went smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered our new refrigerator were very professional and worked as a great team. Very nice. We love our new refrigerator thus far even though its just been over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the delivery and installation of our new convertible freezer/fridge. They called ahead of time to let me know they were on their way as well the overall installation was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chest freezer set up

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite professional and knowledgable. Set up chest freezer in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary’s frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a reverse osmosis tank and they were able to connect with no problem. It was fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lots of cold food in the house now!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room inside, which has been sectioned off very smartly. Took us a good while to find just the right fridge. We found that at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and reliable service! the installed helped with the delivery logistics and it was very accommodating to the circumstances.

    I would recommend this to a friend