Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27235 reviews
(27,235 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and installation speed of the Refrigerator Install to Existing or No Water (Ready To Use). Many customers find the refrigerator to be a good size with a large capacity, and they appreciate the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few customers have noted concerns about the noise level and physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
fantastic service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect installation. Was glad to not have to mess with install when my new fridge was delivered.
I would recommend this to a friend Rated 5 out of 5 stars
Extra Money but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was very simple and the installers were very helpful. All my questions were answered and they showed me where the water filter.
I would recommend this to a friendRated 5 out of 5 stars
Installation made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed and took away the old fridge. Helped us understand how to use features. Went smooth.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installers were on time and very professional! They quickly performed our refrigerator install perfectly and showed us how to use our new unit.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top tier delivery team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was top tier. Not only did the complete the drop off and installation that exceeded expectations, they provided contact information for a concern that wasn’t relevant to the product they delivered. Top tier!
I would recommend this to a friend Rated 4 out of 5 stars
Fridge Install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install team was quick and efficient. Took other one out and put new one in its place. They adjusted the legs to accommodate for unevenness in kitchen floor and removed most of the plastic packaging. Once the right item came in, it was a quick and painless process.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review of Refrigerator purchase and delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator was delivered on time and in excellent shape. I purchased it on the Best Buy website and it was very easy and quick. The refrigerator works great and is just right for our needs. Thanks Best Buy!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased by my installation. It was quick and the installers even helped me move some items out of my freezer since they arrived earlier than expected. When they say between 7am-7pm, make sure you're still ready by 7am!
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Installation seemed easy. No leaks
I would recommend this to a friend Rated 5 out of 5 stars
Great service installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service installer had me up and going in no time i was really impressed
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Seamless, professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia Refrigerator Install was completed so well that it was up and running in no time at all. I am impressed.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Quick and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was great. They pulled the old refridge out and unboxed and installed the new one. Asked if I wanted the ice maker hooked up but I did not want it hooked up. They just go out, so we never hook them up anymore. But you cannot get a refrigerator without it. They did a great job. Quick and Professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was AWESOME! The workers took the time do there job right and was answered all my questions.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
good product and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does what it is supposed to do ..easy to install..no leaks
I would recommend this to a friend Rated 3 out of 5 stars
Did not satisfy my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drop off delivery was ok. Kind delivery man. My only issue is, I asked if fridge door can be moved to other side and delivery man said i have to contact insignia. I paid extra for deliver and expected more than I got.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removed and installed from kitchen quick easy and efficently within 30 minutes
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Deep freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fast and reliable. Great customer service
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Very functional, freeze a little narrow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a side by side refrigerator and the LG fit the bill. It was just wide enough to fit our space. We have had it for a little over a month and it works great. The only thing is the narrow freezer.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Apartment refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a small apartment. Like the shelves arrangement and plenty of space.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Delivery and install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safe delivery into kitchen. Had to exchange fridge the first delivery made loud noises. First delivery included untaping and removing all plastic. Second delivery only set up in kitchen we had to remove all tapes and plastic
I would recommend this to a friend