Customer Ratings & Reviews

We purchased a refrigerator. Customer service kept us apprised of when the item would ne available and delivery date. The time frame was perfect, the refrigerator came available earlier. We rescheduled for an earlier delivery date. The delivery staff kept us up to date on the time frame, they arrived early. Professional, careful, clean. They checked and rechecked for fit Made sure everything was in working order, level, no dents, etc. Reviewed the operating of the refrigerator.

The refrigerator was so big the delivery crew had to completely disassemble the doors to get it in the house. They took great care in doing so and then reassembling the refrigerator. I had to have them adjust the doors when they finished as one was uneven, but they did it right away.

Installation fella called and said they would arrive within 7 minutes. Called shortly after and said they need 5 more minutes. Did not show up and time changed from 12 PM to 218 PM arrival. Ended up showing up a half hour early and asked what was wrong with the refrigerator. Clearly not knowledgeable of service needed. Would've installed the refrigerator ourselves if we had the attachement.

Good Support For Heavy Ac and Very Easy to Install Get The Job Done And is As Described

Easily attached to existing water source. No problems.

Installation team did great job. I had reservations that item will fit into place. Installation was fast and fridge can be used after time specified. Thanks

the refer install team was like watching an Indy 500 pit crew. in and out quick and perfectly done.

Guys from Best Buy walked our new fridge in with out it ever touching the ground. We have a laminate floor and were concerned about the dolly marring the floor. Installed new stainless water line as well effortlessly. No issues at all. These guys seemed to know what they were doing.

I also want to highlight the Best Buy delivery team — they were right on time and handled the installation carefully and professionally. Everything was set up perfectly, and they even took all the packaging with them. Highly recommend both the refrigerator and Best Buy’s excellent service!

Did what a different company refused to do and quickly! Have had no problems or concerns!!

My fridge was installed in little time and well taken care of during installation.

The LG Refrigerator is excellent and perfect for extra food and beverages.

These guys did a great job with Delivery and set up of my new fridge. They got it in and set up in no time at all. Made sure everything was level and working before they left.

The installers were on time and did a great job installing my through the wall AC and hauling away the old one.

The 2 guys that installed my refrigerator were knowledgeable and worked well together. Hooked up the water line and made sure everything worked and no leaks

Well if this is for the first install, we had problems. Left door handle not screwed on snd I immediately scratched the door trying to open freezer. Also fridge seemed mouser than the old one. Could not get tech crew out fir 2 tries (“We install water lines, not fix door handles”). Salesperson just got us a new fridge! Door handle properly installed and fridge leveled (which had not been done first time). No more swinging door that hit the wall and now it is quiet. Lovely fridge with 2nd install.

Delivery team was top tier. Not only did the complete the drop off and installation that exceeded expectations, they provided contact information for a concern that wasn’t relevant to the product they delivered. Top tier!

I was very pleased by my installation. It was quick and the installers even helped me move some items out of my freezer since they arrived earlier than expected. When they say between 7am-7pm, make sure you're still ready by 7am!

I recently purchased new kitchen appliances and was beyond impressed by the skill, professionalism and speed of the installation team. They were extremely fast, were very detail oriented and considerate of my home when installing the appliances. They navigated narrow doorways without causing so much as a scratch and even wiped down my appliances before leaving! Communication was top notch and they texted and called prior to my appointment. I highly recommend and will be purchasing all future appliances through Best Buy based on delivery, installation and haul away!

I've used installation services for both a Dryer and Refrigerator and can only give top marks. These guys come when they say they will and are fast. You are up and running in no time. Can't say enough about them.