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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27357 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 27,357 reviews
  • Rated 5 out of 5 stars

    Best Buy has wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time we had our fridge installed the deliverers damaged our fridge and brought us the incorrect hose to set up our water supply. Best Buy replaced the fridge in a matter of days and the second set of delivery men were wonderful. They did a fantastic job and Best Buy took care of everything including getting the water supply set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the water line to my fridge with no problem and it was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SIZE , DESIGN , LOOKS GOOD , EFFICIENT, ECONOMY

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refidgerator is spacious and stylish. Plenty of shelf space!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process from start to finish was amazing . Stacia was AMAZING! She made it less stressful! I do appreciate her!! The men that delivered and hooked up my new fridge were amazing! They were quick and very professional!! I appreciated their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline connection went fine, no problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very thankful that our waterline connection was working correctly. Our installer just had to screw on the water connection to the refrigerator and then we were in business. So nice to have ice again!!! Our installer explained everything as he went along. He was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and easy to make the connection. Works as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to install it myself. The guy told me I didn't have the proper connector but, he didn't offer one either. Guy didn't align the doors, I had to do it myself too. Bad service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Leave It to the Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliance selections from Best Buy were the best choices for our household, and after thorough online research and advice on the sales floor we not only found the right models but got a great price match! Then, Best Buy's delivery and professional hookup made it all smooth and easy. I couldn't believe how fast both our fridge and our washer/dryer setups were ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for ice maker installation. Performance is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with delivery and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers carried freezer down into our basement and set up for us. Very considerate of our house, walls etc. . Very pleasurable and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hookup was surprisingly fast and done professionally. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this new Fridge. I love the new design of having the 2 doors at the bottom for the freezer. So easy to find things, well organized and thought out in the new design. The best feature is the Flex freezer that converts to a fridge when needed. I am so happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product and good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product with no issues. The installation was also good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All process is smooth , location is great and on time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation te

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and respectful of my property. Informed us on each every step during installation. They knew what they were doing. finished the job in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, service, warranty and price....!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two great installation guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installations went smoothly. The two gentlemen installing the refrigerator knew exactly what they were doing and did so with efficiency! Good guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great installation was good everything is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Waterline installation to Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly. Works well, no leaking. Installers friendly & helpful.

    I would recommend this to a friend