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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27391 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 27,391 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick. Very clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went great. No issues. Would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well worth it! Curtious delivery men and fast!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They installed it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers need a raise, or their depressed. Their work ethic is 10/10, but their ability to handle extra requests feels like their life depends on it. Very courteous and professional. They just seemed drained or tired. Give these men a vacation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process from start to finish was amazing . Stacia was AMAZING! She made it less stressful! I do appreciate her!! The men that delivered and hooked up my new fridge were amazing! They were quick and very professional!! I appreciated their services!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation that was on time and worked. Removed old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Seamless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of waterline to existing service went off without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required for installation and delivery. Seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out and installed the waterline and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performed task correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician quickly performed installation. Did not leave a mess. No leaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So impressed. Simply stellar service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We truly couldn't be more impressed with the Kate, the Best Buy Appliance Team in Germantown, and the Geek Squad Team. They are just about the only things that went smoothly in our kitchen renovation. The whole team bent over backwards at every opportunity to help us. Absolutely stellar service; they have earned us as clients (and all of our referrals) for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good. It hasn’t leaked yet, to I’m very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install, necessary part for install, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great logistics and easy installation - recommended

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Best Buy employees did a great job hooking up the new waterline.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job no issues gave me peace of mind that pros installed it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service team was extremely fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job installation of new unit and would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install by Best Buy on my Frigidaire refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very nice and professional. We're here and gone in 20 min. including installing the ice maker water line kit that I ordered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little drama with the delivery guy getting hurt on the previous delivery. Waited for a little but the boss man came and helped install.

    I would recommend this to a friend