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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27391 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 27,391 reviews
  • Rated 5 out of 5 stars

    Geek Squad Install Professionally done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job delivering and installing my refrigerator and removing the old refrigerator. They were very careful entering and exiting my home without damaging the refrigerator or any of my walls. There is a charge for removing the old refrigerator ($15.00)--Well worth the value. Hard working professional staff. Highly recommend the geek squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and excellent service the delivery people were amazing and very knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weel Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel did a great job removing the old refrigerator as well as a great job installing the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job of getting the fridge online and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service! Technician removed old fridge and installed new one efficiently and perfectly. Respectful, courteous & skilled - Luis was a pleasure to deal with. He hooked up water line, made sure everything was working well & did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to Install and no complaints as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, very professional, any mess that was made they cleaned up behind themselves. They also took extra precaution not to destroy anything. Job well done guys

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! It is absolutely beautiful and it is so roomy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person/people that help me were helpful and had the information to guide me to get the best information so I would make my purchase, and future purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert and John were awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert and John were wonderful. After having 2 different teams come out and NOT fix the problem, these men listened to what we said about the problem and actually corrected the problem. They were polite and respectful. I believe they were part of Geek Team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like waiting until evening for a Noon - 6 installation window, could not get a narrower estimate on day. Installation went great. Could have purchased connectors cheaper elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Required for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by sales man and installed by delivery service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great removal and installation service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal and installation team headed by Agent Brown were phenomenal! They gave me time to clean the fridge area before installing the new fridge. No trash left behind. Nice folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service & Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the Best Buy delivery staff. Very professional and courteous while handling the delivery & installation of the freezer in our basement. Thanks for the pleasant experience. Very happy with Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, arrived on time, installment was quick with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just what we needed. Took a while to get installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional. Setup was quick. He was very professional. Setup was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a water line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a waterline. What is there to say. It works. I'm happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subcontractors for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two workers came out and installed the refrigerator and waterline. Freezer door was damaged in transit from store and bottom decorative molding was torn. Both parts were replaced for free. If Best Buy offers to deliver for free then why DIY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The installer did a great job

    I would recommend this to a friend