Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27390 reviews
(27,390 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great, very professional. Awesome job.
I would recommend this to a friend Rated 5 out of 5 stars
Professional and Efficient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who delivered the refrigerator did an excellent job removing the old one and dropping off the new one, all took less then a half hour. They were professional and cleaned up after themselves.
I would recommend this to a friendRated 5 out of 5 stars
Expert installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers arrived on time and I was impressed with the way they removed the existing refrigerator. They lifted the unit with slings and did not use a dolly. They used the same method for transporting the new unit. I was impressed with their work effort. They explained the basic features of the unit and left their cell number if any problems developed.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by crew. Fast and efficient job in short time.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product so far until now since I bought it
I would recommend this to a friend- Cons mentioned:Physical damage
Rated 2 out of 5 stars
Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first refrigerator had two very deep dents in it. The unit was not installed, just plugged in and left outside of the refrigerator hole. The same thing on the second delivery. Also on the second delivery the adjustment leg was left in the truck and had to be brought back. I had to level the until and revive all tape and cardboard. Installation was included in my purchase but not completed.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys installed it The service guys were amazing
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
No problem hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Existing connection of new refrigerator water line. No leaks!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed properly.we didn't have any problem at all
I would recommend this to a friend Rated 5 out of 5 stars
Great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were quick and did the job very well.
I would recommend this to a friendRated 5 out of 5 stars
Installation Was Easy and Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job. They had to take the door off to get the fridge through the front door, was a tight fit but they made it. Normally that is not a big issue on a fridge, but this was a smart fridge with a touch screen on the front, so it was a lot more work for them. They did a great job and were in and out quickly and showed up on time.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be doing its job. Can’t say much else about it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Water hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, this is what Best Buy recommends with installation.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Perfect install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flawless installation and setup. Installers were quick and clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.technician installed it for me and working great!!!!!!!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
installation service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation service. Would Definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff were very competent, efficient and courteous, I was very happy with the service. It was a wonderful experience buying from Best Buy!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and professional install. No leaks, no spill....win!
I would recommend this to a friend Rated 5 out of 5 stars
Great and fast service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, fast and easy. Wasbnot home the first time they came by but they came back after doing some other appointments.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Expert Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer showed up on-time and was very professional.
I would recommend this to a friend