Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice refrigerator hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The servicemen did a nice hookup job on the installation.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Connection to Existing Water Line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guys connected to an existing water line.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Delivers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took two tries since the first refrigerator was damaged during delivery. Best Buy exchanged them without any fuss at all.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Technicians were polite and clean! On time!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installed it and it works as expected. No problems.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was so professional and helpful. They also gave very important information about the fridge that helped immensely! Five Stars!!!
I would recommend this to a friendRated 5 out of 5 stars
The installers went beyond the call of duty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We paid for basic installation and the installers were great. They had to take the doors off and reassemble them once they got it inside and there was also a problem with the water supply that they helped me think through how to solve. They protected the floors and the furniture while moving the fridge in
I would recommend this to a friendRated 4 out of 5 stars
fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery, great communication, updated deliver time with the crew. Easy communication with best buy worker, easy installation.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator W/existing Waterline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men hooked this up.No issues and they did good work.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 2 out of 5 stars
goodproductpoorinstal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the Refrigerator, but discovered the installers had not properly checked the level to ensure that the door will swing shut after is opened. The refrigerator needs to be raised at the front so that will happen. I hope the Geek Squad can remedy this.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Freezer!!!! So far, so good after 60 days.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Did fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. No regrets. Functional and easy.
I would recommend this to a friend Rated 5 out of 5 stars
i really do hope they help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if anything goes wrong with it i hope they are able to lend a hand and fix the problem without having me jump through a bunch of obstacles and in the last moment telling me that i have to pay the extra cash just to get it fixed
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation by the guys Best Buy used. Way better than the company Home Depot used, had major issues with them and had to cancel refrigerator (lousy service). Best Buy were so easy to deal with.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys where very nice and professional. They did a nice job.
I would recommend this to a friend Rated 5 out of 5 stars
Professional ☆☆☆☆☆
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional serivce . Guys called night before and 30mins before they arrived . Assembled my item and removed the trash with no hassel or worries.!
I would recommend this to a friendRated 5 out of 5 stars
Masterful Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Men were ready and able to move 1 refrigerator in and set it up, then move 1 refrigerator out. They were fast and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Frig install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome with my new refrigerator install. Courteous, knowledgeable and the quality of their work was excellent. I could have used a bit more pointers on the frig temperature controls but all in all excellent!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation on upright freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer was delivered on time. Great job on instalation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for connecting to an existing waterline!
I would recommend this to a friend