Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 27,392 reviews
  • Rated 5 out of 5 stars

    Not rocket science but they could mess it up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooking up a water line is not rocket science but someone could mess it up. These guys did not. They did a fine job and did it quickly. Since it was part of the package it was even better. I would not pay to have someone make a quick connect like this unless I was totally incompetent with tools or physically unable to do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very knowledgeable, kind, friendly, respectful, and professional. We highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came right in and got it hooked right up - no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people no what they are doing, fast with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First team horrible, second team great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second team was astonishing. The first team however was giving me every reason they cant do it before they even looked at moving the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the delivery guys hook up the water for my refrigerator. That was my fault, as I wasn't ready for it, due to the house I was remodeling. I didn't order the hose to connect the refrigerator, though they just gave me one. Very happy with the whole delivery process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    great easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was easy and quick. great filtered water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking squat service was excellent they came in on time and they set up everything they explained the process of how to set everything out what temperature is to have everything at him as well set up note the new TV and explain how to operate it as well as I clean up anything I need to mount great service overall 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation went well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator installation went well. Installers were quick and professional. Refrigerator was making ice within a day. Very happy with my new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys they sent out for delivery were extremely fast and efficient. They really knew what they were doing . They strap the fridge to there bodies which was crazy! Made sure they came in my door extremely careful not to hit anything. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Deliverers were timely and courteous. Took time to explain features of the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel were very careful with the removal of the existing appliance and were able to get the larger one inside the house without any damage to either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Done well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems to be working well, no issues, as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery guys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a wonderful job. Had to remove front door and they rehung it. Didnt break anything! Hooked up water and it works well. They also took away the old, stinky fridge. They were really nice. They worked quickly, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, courteous, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were efficient, friendly, and helpful. I appreciate them taking care to get my fridge in without hurting it or my house. They cleaned up after themselves, and one guy even swept behind my old fridge when he pulled it out. So helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and efficient installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys who came to setup our fridge were extremely efficient and quick. they were friendly and were able to get everything in and installed in maybe 15 minutes if not less. would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery in disposal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job moving the new unit in and taking the old unit out the new unit was lefold and check over for proper operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refridgerator install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not take long for setup. Showed me all the functions of how to work ice and water in door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough Day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did the best they could under difficult circumstances. I am sure that Best Buy made an enormous amount of profit off their pain and suffering.

    I would recommend this to a friend