Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys made things look easy. Very professional.
I would recommend this to a friend Rated 4 out of 5 stars
Intall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery persons did a great job treated my home with great care and respect.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Installed water line, no leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys installed fridge to water line, no leaks.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Connection to Existing Waterline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product helps my new LG refrigerator run great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deliver, service and installation was great!!!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Good job!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys where great! They pointed out a small dent in the door of the fridge. They where very nice and polite. Moved the fridge where I wanted it. Cleaned up all there mess. They did there best not to bring in as little as snow is as possible.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Waterline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Got it when we bought our fridge.
I would recommend this to a friend Rated 5 out of 5 stars
Another Great Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zak and Chris did an exceptional job in replacing the previous refrigerator. Called and kept us informed of delivery. Professional installation, knowledge and courtesy and respectful. Only team i want delivering any Best Buy Products.
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased many appliances, TV, etc and have always been pleased with the delivery and installation on everything! Well worth the protection and service!
I would recommend this to a friendRated 3 out of 5 stars
You might be better off doing this yourself.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not even Best Buy. It's a contractor. The people brought the fridge into my house and didn't even make sure it worked before they left. This resulted in multiple visits. I emptied my refrigerator 3 times for no reason and filled it back up. I could have done this job better myself. One of the contractors was misogynistic 3 stars only because of the customer service in the phone. For the install, 2 stars
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bestbuy did a great job. Thank you!
I would recommend this to a friend Rated 5 out of 5 stars
Rest assured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's all c connected! No leaks! Aka, good stuff!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product.Easy to use and enjoy evwry moment
I would recommend this to a friend Rated 5 out of 5 stars
Great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were progressional and very helpful. It was deliver to my in laws who have health issues and the delivery guys took great safety precautions. They were awesome. They quickly removed ok’d appliance and installed the new one.
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered a fridge with a dent and they were helpful to change it out. The only issue was in the delivery. They did not listen in which sort of truck to use and they had to return another day. I had the days and sort of transportation set up, but it took time. They finally had it completed.
I would recommend this to a friendRated 4 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easily wheeled into the garage and no hookup was needed. I wish they had secured the feet though so it didn’t move around. Most home tools won’t fit the nut
I would recommend this to a friendRated 5 out of 5 stars
Delivery & Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my aunt. The installation team was on time, professional, and knowledgeable. They took extra precaution to avoid damaging her home as well as her new appliance.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Professional work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and was on time. Perfect product.
I would recommend this to a friend Rated 3 out of 5 stars
Installer should have gone the extra inch.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did the installation but was not diligent in achieving my full satisfaction. Once everything was connected, there was no water supply to the ice maker. The installer announced I needed a plumber and left. After he left, I did very minimal investigation and discovered the water feed was turned off. It was a very simple issue to resolve and I feel the installer, striving for my satisfaction, should have spent another 2-3 minutes and solved the problem.
No, I would not recommend this to a friendRated 5 out of 5 stars
Those guys were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the first delivery guy didn't do his job- had a complaint about everything he couldn't do and left frig in garage. These guys came in pick up the old frig carried it out like supermen, brought in the new frig, hooked up the water and asked if I had any questions. They were so professional, fast and good at their job.
I would recommend this to a friend
