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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 27,392 reviews
  • Rated 5 out of 5 stars

    TT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Elvis were excellent in the delivery of the refrigerator. They were clean and efficient. Mike went out of his way to help installing the water connection to the fridge because I didn’t order the installation kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was outstanding! They were in and out in less than 30 minutes. They took all of the tape off the refrigerator and took away all of the packing. The guys were very respectful and nice. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat and out in 20 minutes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the smoothest installation ever! I was able to know the scheduled time online and it just took around 20 minutes total. Nabeel was amazing and explained the features of the refrigerator as well, that was a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install water line to unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with the installer to quickly install the water line to the freezer for the ice unit. No leaks and only took a couple of minutes. Only disappointment was learning that he ice unit did not come with my purchase and need to purchase separately. Now I have a hooked up water line, but no ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge instal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time. They were very courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very quick service and they installed fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice metal silver works as it is supposed to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hamilton and Diego installed our refrigerator. They were extremely professional and courteous. We were very happy that they were the ones who delivered and installed our product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installer Threw a Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to construction going on in my neighborhood and trees in a medium strip, the installers had to walk the freezer to our door. The installer, who only had to plug the freezer in, was so upset, he emptied all the trash out of his truck and left it in the middle of the street. He didn't even level the freezer like he was supposed to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They disconnected my water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was OK except that the installed disconnected my in sink water system that was connected to the refrigerator. That meant that the water in the sink stopped working and the ice maker wasn't making ice. They had to send someone to fix it. It is now working but we were without water and ice for a weekend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 2 out of 5 stars

    Rushed and Rushed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, the drop off was rushed, and horrible service. I had a dent in my fridge from delivery. I had to haggle the price for the discount on my dented fridge, because we needed it and can't return, and the delay just to get new one it's not worth it. The dropping off peoples was very rushy, and not patience with us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The installation guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my fridge were professional, knowledgeable, friendly and fast. They were respectful of my home, everything was done with care. The install took place smoothly and they answered my questions, and gave me suggestions on the care and upkeep of my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Brand refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy brand refrigerator is a great quality product with a ni frills price. The delivery team was courteous and did a professional set up and haul away of the old refrigerator. They were on time with the schedule that I arranged with them

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    stainless steel water line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and the geek squad installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installing was fast clean and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery a d Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install guy were very careful and gave me a good service, they were friendly and dis their work quickly and responsible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth Fast install couldnt be happier with it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very smoothly. Purchased for my parents and they are happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was very quick Awesome job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys came on time and were very professional. but the fridge was damaged, so they could not deliver it.

    I would recommend this to a friend