4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 27,392 reviews
  • Rated 5 out of 5 stars

    Wine fridge install

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was on time and professional. They were very accommodating in adjusting cabinets to make the wine refrigerator fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. neat and clean work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are best, on-time, got a call before 30 minutes, perfect attitude, knows what to do, kind of flexible and polite, met my expectation, no exception... I enjoyed their services...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Park Vue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with the professionalism and service received with the purchase and installation of my freezer/refrigerator purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very helpful and kept their area clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one likes to spend money but at least when the waterline is replaced with a new one at time of purchase with the refrigerator you eliminate the chance of a leak

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied. Would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay to have the water line installed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simpy put, todays quick-connect fittings between the refrigerator and the stainless steel water supply line,not only insures a very slim chance of a water leak, but re-assures kitchen cleanliness and therefore a healthier environment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people installed Works flawlessly no leaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool French Door Fridge Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers/delivery guys were very prompt and polite. They had to review the door to get the fridge inside and they got the fridge inside, installed and replaced the door easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & very professional. The kitchen doorway was too small & had to pass the refrigerator thru a window between the dining room & kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old/New fridge removal/install.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kent and his assistant were professionals in every way. My old fridge was moved out carefully without damage to my floors or doors and the new fridge was installed promptly without any damage as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery was great; installation a “no-go”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great, but I have no way to rate the “installation” because they were not able to perform that step because my older home does not have an in-wall waterline shutoff behind my refrigerator. I knew that would probably be the case, but I was forced to purchase installation in order to have my old refrigerator hauled away. Best Buy should have an option to pay for haul away even if installation is not required.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Garis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met a guy named Garis who installed my waterline. He did a great job. Do you know a Garis? No, no you do not. Unless you live in Oklahoma, then MAYBE you do because that's where Garis is from, but still most likely you don't actually know Garis because it's not like just because you're in Oklahoma, you know him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge/Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator with no water hook up as we have it in a location where we can't use that. We like the refrigerator/freezer, but it took some getting used to the french doors and the freezer on the bottom. We prefer Samsung items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen was very polite and respectful of my property. They was very knowledgeable about my refrigerator that they installed and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived with the fridge, got the old one out and the new installed with minimal fuss. The team leader was very knowledgeable about the unit, knew exactly how to hook up the water lines and get it up and running (ship shape and Bristol fashion!). They were professional and ON TIME. An excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install, courteous staff. Our fridge is in a tight spot due to island location, but they got it in there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the guys were super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and courteous. The installation area was tight but they worked together to get the job done. All three men were just awesome!!!

    I would recommend this to a friend