Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect Garage Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for the garage. Extra storage for overflow from inside refrigerator. Especially freezer space. Also love that there is always cold water and beer for when i am working in the yard
I would recommend this to a friendRated 5 out of 5 stars
Fridge delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked fast and efficiently. I couldn't believe they were able to shimmy the fridge through the door but they did it. They made it in and had the fridge in my kitchen in a blink of an eye. I really appreciate them. Thanks again guys!
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can expect and depend on Best Buy to install any appliance I purchase and have delivered. This is one of the reasons I continue to come to Best Buy to purchase appliances. Thank you for excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were friendly, quick and professional. Explained everything well and made sure not to damage door or walls. Very satisfied with the service
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional knowledgeable delivery installers. Knew exactly what needed to be done with set up and clean up. They did it all in a very timely manner. Left me feeling very satisfied with my purchase and excited. Great Company representatives!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went very well. In order to fit through kitchen door the refrigerator doors had to be removed. It went very quick. Hook up was completed and refrigerator was in place. Very good job and well done.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were prompt and made it at the time they did. They unpacked the item and discarded the packaging. Left no trace of that at all. It was set to freezer. They even placed a board underneath it to keep it steady as my garage is on an incline.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the install job provided. They fit the refrigerator into a tight spot and adjust it perfect, to make my house look like the refrigerator was built with the house. They kept everything clean and explained how everything worked. I'm glad I had them deliver and install it. No problems at all
I would recommend this to a friendRated 4 out of 5 stars
Amanda refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were professional & careful. Installation was completed in 30 minutes along with removal of the old refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation were completed on the day and time promised. Very professional installers that took all safety precautions seriously and made sure we were 100% satisfied before leaving. Would definitely use Best Buy installation again.
I would recommend this to a friendRated 5 out of 5 stars
Flawless installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job removing the old fridge, hooking up the water line and replacing the new one. They had to remove the front door to get it into the house, and that was handled professionally and replaced properly.
I would recommend this to a friend- Cons mentioned:Physical damage
Rated 3 out of 5 stars
Delivery and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers damaged the frig in several places getting it through the front door
I would recommend this to a friend Rated 5 out of 5 stars
Very good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Professional and expert installation were performed. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
AWESOME SIDE BY SIDE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE DEL. WAS VERY PROFESSIONAL THE ONLY THING CAME WITH A DENT IN FRONT OF FRIDGE BUT GOT NEW ONE THEN THE NEW ONE WAS MISSING A SHELF HAD TO DRIVE TO ERIE NOT ONCE BUT TWICE TO PICK IT UP BUT OVER ALL VERY SATIFIED LOVE IT
I would recommend this to a friendRated 4 out of 5 stars
stressless installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performed the installation as required. Removed refrigerator. All done with no damage and no stress.
I would recommend this to a friendRated 5 out of 5 stars
Super happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job Best Buy as always . Great products great value and exceptional people . Many thanks for working out all the bumps in the road .
I would recommend this to a friendRated 5 out of 5 stars
It Was Free!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guys that delivered our new refrigerator unboxed it, put it in place, connected it to the water line and then went over all the features and maintenance with me. I'm 55 and have had several new refrigerators and they taught me a couple new things. They were clean, professional and very courteous!
I would recommend this to a friendRated 4 out of 5 stars
My garage fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what we needed. Much deeper than I remember which is good. We’ve made soups and casseroles for a few weeks and they all fit perfectly!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers arrived when expected. The removed the old unit to where I wanted it taken. The set the new unit up without incident, and explained the working of the new unit. They were polite and friendly, removing all of the packaging and cardboard when they left. Unit has operated without problems since their set up.
I would recommend this to a friend- Cons mentioned:Leveling
Rated 2 out of 5 stars
Disappointed with the setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the guys who set up the refrigerator did not level it. They seemed unsure how to do that so I wound up having someone else level it the following day. Otherwise fine.
No, I would not recommend this to a friend
