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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 27,392 reviews
  • Rated 5 out of 5 stars

    Appliance delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and friendly. They had to bring in the refrigerator through the back door. They placed it and adjusted the temperature before they left. I was very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the refrigerator was a little larger than the actual opening there was No installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for an ex Sears Appliance Manager! Yet the delivery service set it up everything fit. Cold freezer in a couple of hours after being without a fridge for 4 days. Installation was performed quick and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation cancelled

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator arrived on time as promised. The delivery people first came in to make sure the refrigerator would fit before unloading. The space would not allow to fully open the door. So it had to be cancelled. Giving 5 stars for the delivery crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed our refrigerator were great! They were quick, thorough and professional. I can't remember names, but thanks for employing good quality personnel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refrigerator installation from Best Buy and I’m glad I did. I didn’t have to lift a finger and the installation price was great and affordable, a lot less than others I checked. Do yourself a favor and pay for convenience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker works great if you really need that much ice. Its not that hard to make a try of ice. You can put a water filter behind the refrigerator, but I suggest a whole house water filter system since the town water supplied in New Jersey is full of contaminants and particles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original delivery was on time and clean. However, one door had a scratch on it. I had to schedule a replacement. The guys of the second delivery were able to replace the door quickly and cleanly. They were pleasant and on time. I would definitely use delivery again from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery excellance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was flawless. Delivery and installation team was very polite and professional. We did have some dings on the appliance but that was clearly done in the warehouse before the delivery and install guys were involved with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. They removed my old refrigerator and hauled it away along with the packing materials. Delivery men were courteous and assembled all the drawers and shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were AWESOME. They took great care in setting up my new fridge. They were extremely knowledgeable about the product & made sure everything was working properly & showed me all the features on my new fridge before they left. Again, AWESOME guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I need to buy a new waterline in order to have the refrigerator setup. However, the installation guy found out that we don't need to have a new waterline so he just simply helped us connect the exiting waterline and complete the installation. The service is good! We returned the new waterline.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 3 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. Haul-away was fantastic!! Workers were clean & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew ever!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best crew I ever came across very polite fast workers no damages very careful with refrigerator Lovedd the service I received from your employees as well as the product my new place to purchase all my appliances Thank you for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a relief to have professionals do the installation of my new Samsung Refrigerator. They found a leak in the back that required a plumber and made sure I was aware of it. Thank you Guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup of our new fridge went smoothly. The guys were courteous and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewer70

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team did a great job delivering and installing our new refrigerator. They arrived on time, removed the old refrigerator, and installed the new one without any problems. We were very pleased with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast, quick, and friendly. Nothing to complain about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took a few minutes but was not set properly and water filter indicator kept on showing a replace filter message. We did reset it ourselves at long last and the message disappear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech always does great work. I never worry that the work will be done right. Took time and care to cover all my questions.

    I would recommend this to a friend