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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 27,392 reviews
  • Rated 5 out of 5 stars

    Geek Squad fridge install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic for the fridge install, extremely careful and cautious with our home and the fridge itself - I would have them back for more installs in the future and definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs where fast and knowledgeable. I could tell that they knew what theybwere doing. Being challenged with a slightly less than standard narrow doorway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time is a charm!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for installing my fridge. The first fridge came dented but they allowed me to schedule a new one and made it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (Geek Squad installers out of Bellingham WA) were the absolute best installers I've ever had. They were courteous, professional, and so very careful of my property and the new appliance. I would give them 20 stars if I could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was done well, I am missing one of the storage doors for the door of the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great refrigration with great design. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast team, on time, very polite. They worked silently and very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the delivery was rushed. The delivery men have a very shot period of time to deliver and get out to next delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, great customer service, and courteous. Overall, very professional! I wish all appliance deliveries are this great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very quickly and the installers were very professional. They left no mess when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. The delivery and install was very quick and he thoroughly explained how to replace water filter and refrigerator functions … very personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is pretty simple. This involved connecting our new refrigerator to the water line in the wall where the refrigerator is kept. It is important it be installed tightly so there is no water leakage, which the installer carefully did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Team Fast and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, awesome crew of two to install this and a washer. Perfectly nice and respectful. They were masked for Covid protocol (YAY) They set everything, balanced the fridge which sets on saltillo, so it was tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers sent to deliver and install our refrigerator were very courteous and professional. They also explained the functions well and provided tips on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who removed and installed the refrigerator were excellent. They were on time, very professional and did a great job. I highly recommend them for future use by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fist time using Best buy and we will use best buy services again and again after this great experience! Better prices in appliance than HD and instalation was great. Services are 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would,brought freezer in and were very professional installing it and making sure everything worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they guys were here on time to switch the door to opening on the right side. it only took them about a half hour. I am glad i had them do it as there was one bolt that it took both of them to loosen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Installer was very professional and was in constant contact. The installer even showed up early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installers...go Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys were in sync. Eplained the operation of the appliances. Great job of maneuvering to put them in place

    I would recommend this to a friend