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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 27,392 reviews
  • Rated 5 out of 5 stars

    fast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers where great at moving through the small door way i have and took the old frig they where in and out quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well and made the installation as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really tough to get it through the tight corners and they did an excellent job. They had to remove the doors and reinstall them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim & Casey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like to give BIG kudos to my delivery guys. Tim and Casey. They are the BEST I’ve ever experienced! I’d invite them to dinner I am so fond of them. Please acknowledge them for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge goals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the installation went well. When they removed my old fridge they cut my new flooring so I was not happy about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quiet, affordable but I wish the freezer was smaller and refrigerator door was longer in height so I don’t have to bend over so much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery & Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team met and exceeded my expectations. On time, careful, and very considerate delivery team. i am very happy with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals were early and answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in every way!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and set-up team! They confirmed the delivery time, communicated their arrival time, removed the old 'frig, installed the new 'frig & left the place spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good installer were knowledgeable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy do the installation of my ice maker water supply. The workers did a great job and everything worked the first time. Much better than trying to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, professional, excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional installation. Knew exactly where to locate our water line (which I didn’t know we had) for ice maker. Excellent service rendered. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Courteous and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very careful not to damage the fridge. Initially, fridge would not fit the door. Slight scratch on our door jamb. The removed the fridge door and on re try fit quite well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch Installation!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were the epitome of professionalism. They work together as a team to make sure everything was perfect. Their personalities were even better than their professionalism! These two were definitely top notch!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LGRefrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was installed correctly and as per the requested date. The item was scratched and returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was knowledgeable, but you have to do some homework before, like to know where is your water cut off valve (!) - OBVIOUSLY!!! All in all I would take him again for another job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did our setup were really great and made sure that they did the job well. We had a little bit of an issue with refrigerator height at first, and they were willing to take the item back and come back 2 weeks later after we had a cabinet adjusted. Overall, very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made quick work of it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came were quick and made it so I didn't have to deal with the hook up so no complaints from me. I'm sure someone knowledgeable could do it themselves. And I didn't have to break my own back moving the monstrosity in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation were excellent. The young men were efficient, professional and friendly. The refrigerator was placed where I wanted and leveled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unseen success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never saw he connection to the waterline for the new LG refrigerator nor did I need to. All I can say is that it works absolutely perfectly. The water and the ice flow with ease and keep me cool and satisfied. Couldn't live without it.

    I would recommend this to a friend