Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Phenomenal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really over the top service! These guys are so professional. Went above and beyond. The fridge is a tight fit in a small space but they made it happen. So grateful! Extremely knowledgeable and helpful!
I would recommend this to a friendRated 4 out of 5 stars
Good Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water line was replaced with no issues, guys did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Water connectio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service as well as the quality of water hose. Installer explained as well as tested for great water quality.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick and fast. Installer came on time, he was definitely an expert.
I would recommend this to a friendRated 5 out of 5 stars
Delivery and install/set- up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery and install crew was the BEST! Communication before delivery was wonderful and i knew exactly when they were on their way and ETA. Once there, they were professional and courteous and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Freeze/Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! There was a dent in the original delivered freeze and Best Buy replaced it within a week
I would recommend this to a friendRated 4 out of 5 stars
Nice delivery option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered to location and basic setup. They are not plumbers, so don't expect them to do to much with your water line beside connect.
I would recommend this to a friendRated 5 out of 5 stars
Yes please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker wouldn’t work at first because one button wasn’t pressed on our water connection. It was confusing due to it being a new build. But we got it figured out. Great delivery. Great guys.
I would recommend this to a friendRated 5 out of 5 stars
Professional installation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation service was great. Two men were installing my refrigerator, water filters. They did a very professional job.
I would recommend this to a friendRated 5 out of 5 stars
Honest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say much here the fuy was great they pointed out that i had ordered a braided line by accident. When i had one. And refunded my money
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went very smoothly and they were very helpful while they were here. The service went quickly and they were very careful removing the old appliance and bringing in the new. They were also very good at checking their path for things on the walls etc. that may be in the way.
I would recommend this to a friendRated 5 out of 5 stars
Replacement Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working just fine; refrigerator replaced and as always, Best Buy is on top of everything. Thank you for always being there.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!! Quick and easy super professional would order and install again and again it was so great
I would recommend this to a friendRated 5 out of 5 stars
Love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation process was fast and easy. Excellent customer service and they answered all my questions. Love my new refrigerator. It has so much space and even has an alert if the doors have open for too long.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from Geek Squad were professional, knowledgeable, and cautious when installing our new refrigerator. We had a great experience and would 100% recommend them!
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool fridge installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation of my new Whirlpool fridge was as scheduled at time of purchase. Installation crew very nice, professional and ensured all was working properly before leaving.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, checked for less disruptive way to install refrigerator, measured space to ensure space for the frig was sufficient, very careful with the installation
I would recommend this to a friendRated 5 out of 5 stars
Delivery of my stand up freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and efficient. They unwrapped at the end of driveway and rolled it in effortlessly into the garage.
I would recommend this to a friendRated 4 out of 5 stars
High Quality - too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I didn't pay attention when I purchased a water hose for my new refrigerator. It's only 6' long which was way too short to make the connection in the basement.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service I received today exceeded my expectations! The two servicemen that delivered my order were friendly, quick, and very knowledgeable. Thank you!
I would recommend this to a friend