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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 27,392 reviews
  • Rated 5 out of 5 stars

    Freezer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The installers were very efficient. No damage with the install or the removal of the old freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and protected the refrigerator and the surrounding area as the put the refrigerator in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The freezer work great fit the whole half a beef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer work great fit the whole half a beef. I would recommend this freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was very smooth. The men were knowledgeable and pleasant. They completed the set up without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Narrow delivery window. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up as expected and they were able to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was amazing. They did a great job bringing in the fridge and putting it together. There was a loose wire and they fixed that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and professional crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and professional crew. They not only installed the appliance, but also cleaned after the installation. Took away the old appliance without breaking anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy went above and beyond. Very professional. He allowed me time to sweep and mop under the refrigerator before installing the new one. Awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic! They did everything right, and cleaned up very well afterwards. The job itself was not complicated, but I had a few worries (fit, space). All was taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were great. They did a wonderful job. Took time to show us details about our refrigerator. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation and connection was smooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers didn't have no problems installing new waterline, they showed us how they would connect part and didn't take long for them to install very professional job done. installers were also very courteous and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and courteous. They called me 50 min ahead of time to give me a heads up. Would have Best Buy team install again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product, I would say this is the one you huy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Installment by technician. Professional and provide good instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the great team work we had with getting the fridge in, attached and started. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time they made a dent in the fridge but the exchange was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and complete service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery crew! Refrigerator installation went off without a hitch and was thoroughly professional in every aspect. Included removal and reinstallation of refrigerator doors, thorough review of all features, setup, and operation, and complete cleanup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t pay for installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge…..great. The “installation” irs 2 months they still haven’t connected the water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door is hard to open

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is very, very difficult to pull open even after applying silicone lubricant

    I would recommend this to a friend