4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great kitchen appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung stove has so many settings on it that I cant believe it. You can cook so many different way from conventional to old school. The fridge is awesome. I cant waite till I unbox the microwave over and use it . Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best delivery experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must commend the service/delivery men for their professionalism and pleasant attitude in setting up my two new Insignia freezers. They were extremely helpful and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Grateful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driver called the day before and the day of to give a pretty accurate window of delivery. Very pleasant and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed properly and the touch screen is fine. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication, thank you. Wish you had pulled out the paper under the feet is all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Guess One Must Define Connected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was super. No scratches, no dents or dings, my old unit was hauled away in a flash. But, I had to disconnect the old unit before they'd deliver the refrigerator, and then they went so far as to plug it in. I called in a plumber to do the actual install (from my perspective) as the water line hookup kit I order was not delivered...but I did get a hose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out with my refrigerator and did a great job of getting the fridge into place with out any scratches. They had to go around to a side entrance to the kitchen and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great! The technicians were on time, and installed it with ease. The refrigerator is good; remember, however, to close the door and the freezer door. It does not automatically close with a push.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were awesome. Very tight space but they placed it perfectly. On time and kept us apprised of delivery schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best 2 installers. They took extra time making sure it all worked. Plus moved the old refrigerator to the garage. It was not a easy task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient. Showed up on time and took them about 20 minutes to install and remove the old fridge. Explained the features of the appliance and took all the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were VERY friendly, careful of your property, and quick. They knew exactly where everything should go and answered my questions. This installation was a minor thing but one less thing I have to worry about while I’m remodeling my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taxfl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and great to work with. They kept me posted on delivery day through the Best Buy app and phone call half hour before arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, I did delivery, installation and pickup and the crew was very fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty easy product I feel. They just hauled in the fridge and plugged it in. Good job regardless. A small scratch on the fridge but I was able to receive a discount for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, your technicians did a great job of delivering and setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient and were done within 1 hour. They took my front door off, installed fridge, installed water line, leveled fridge, put front door back on and were professional throughout the process. I would choose this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who came to install my new fridge and oven were extremely professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Franklin was very helpful and understanding when delivering our Freezer that was damaged both times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator the exact color I wanted, delivered on time, removal of old refrigerator and new one installed perfectly. It was done professionally and with very little disturbance.

    I would recommend this to a friend