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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 27,392 reviews
  • Rated 5 out of 5 stars

    Awesome team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The father son duo were very professional, polite and efficient in the installation of our refrigerator. Thank you for the care you took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Best buy installation was seamless. They were so prepared getting everything out of the truck and cleaned up all the boxes and scraps of plastic. I would absolutely order from Best Buy appliances again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch in every way. Installers were focused on making sure my needs were met and everything else was secondary. Couldn't have been better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy guys just came in and installed my refrigerator and washer dryer. So handy and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job bringing it in and installing it. But we did need another visit to swap the hinges. All worked out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble free installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional. They were clear with instructions, and what they needed from me. They installed my new refrigerator with no difficulty, and ledt my house the way that they found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice since I wouldn’t have to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't necessary to install a new water line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were fantastic! And when they saw our current water line was sufficient they quickly offered to refund our payment for a new water line. We were truly impressed with the knowledge and skill and caring that the installation team demonstrated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the money to have the professional installers do the work for you. They were prompt, polite, and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not told the whole story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery guys were great and did their job but I was expecting the water line to be installed also as I was told when I bought it by the sales person, yes I actually asked if I would have water to fridge as I did not currently have a water line... the poor guys bringing fridge had to tell me the truth that was a separate service and not included in basic installation but that I was not the first person that had been told it was. Kudos to delivery guys for being honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous GE freezer stopped working after 27 plus years. So far I am pleased with my new GE freezer. I have one suggestion; the alarm bell could be a tad bit louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job of delivering and installing my new fridge. They went to lengths to make sure that they did not scuff or scratch the floor or the appliance. In addition, they were early for the delivery, which is always awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt, courteous, and did a thorough job, with the install. They switched the door to open on the other side as we needed it, and looks fantastic!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but OOPS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very pleasant. Were careful of the fridge and doorways bringing it in, and altogether did very well, but after running 3 gallons of water thru the lines and ice maker, when I tasted tested the water, I discovered YIKES! They hooked it up to the water line directly from the hot water heater! HOT water feeding into the fridge! (my recommendation would include a cravat to have someone handy who knows which water line is which 'cause I obviously wan't paying enough attention)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but the arrival time was not well established

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous. Punctual. Friendly. Efficient. Answers all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the people brought the fridge patient and was really respectful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Technicians were careful and thorough. They aren’t paid enough. The man’s new his job and cared for the items as if they were they’re owns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were nice and they got everything up and running quickly. One of them smelled like an ashtray and then made my house kind of stink, so that was a drag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best delivery guys ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery guys. Probably, the best we've ever had for anything. They knew exactly what to do

    I would recommend this to a friend