Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Refrigerator delivery and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service-we were informed about time of arrival, the team was timely, efficient and friendly. Refrigerator was placed, water hookup attached and they were done in about 15 minutes.
I would recommend this to a friendRated 4 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. The team at Best Buy are the best. They worked very hard to make sure I had what I needed.
I would recommend this to a friendRated 4 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, very helpful. Told us to run 2 gal through the water dispenser, and at least 2 buckets of ice, and that was very helpful. Good service.
I would recommend this to a friendRated 5 out of 5 stars
Waterline
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, water line pinched when installed, technician came and fixed it
I would recommend this to a friendRated 5 out of 5 stars
Good Professional service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the professional service I received as part of the installation. The installers came on time and explained all the work they were doing. They were quick and cleaned up well after their work.
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is very high quality product, bestbuy has better price options
I would recommend this to a friendRated 5 out of 5 stars
Installation/Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fast, easy, and reliable. The installation/delivery men were in and out in no time. They were friendly, knowledgeable, and personable!
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for the install services and was super happy with the setvice provided
I would recommend this to a friendRated 5 out of 5 stars
Water hook up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job no problems with the hookup. Parts fit great.
I would recommend this to a friendRated 4 out of 5 stars
Great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job! I wish they would have been able to switch the handles for us.
I would recommend this to a friendRated 5 out of 5 stars
New Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ordering and delivery were completed in minimum time. All was handled professionally
I would recommend this to a friend- Cons mentioned:Leveling
Rated 2 out of 5 stars
Delivery Mediocre at Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drivers showed up 2 hours early. Butchered up doorway in removing old refrigerator. Did not notice till they left. Screwed up leveling of refrigerator.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time and not only did a great job but unpacked and cleaned up after.
I would recommend this to a friendRated 5 out of 5 stars
GREAT CUSTOMER SVC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to Brad the assistant manager from the Daniels plaza in winter garden Florida for is continue help with all my issues/concern. He would receive 200+% Key board - love it Door-in-Door LG referidger love it
I would recommend this to a friendRated 5 out of 5 stars
Love the install and thankful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great install of my new refrigerator. The geek squad people were very helpful and did a good job. It was a complete pack deal and went very smooth. The total tech plan also helped With the cost.
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys! They rock! I had so many demands: take the old one out on this day so my floors can be installed, then schedule installation on that day when the floors are done... They did everything and more.
I would recommend this to a friendRated 4 out of 5 stars
Lights out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My light is out in the main compartment. Unsure how it's happened. The light's not turned on once.
I would recommend this to a friendRated 5 out of 5 stars
T.Puyallup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people that reversed the door were great. They know what the were doing and it changed in a matter of minutes. The guys that delivered it were very good also.
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Handled product with care. Friendly and respectful staff.
I would recommend this to a friendRated 5 out of 5 stars
Toolse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy that they give you the tools. Thanks for providing the tools.
I would recommend this to a friend