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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 27,392 reviews
  • Rated 4 out of 5 stars

    It was good for my budget

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style of the refrigerator. I bought the black stainless steel. Doors are squeaky after awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 Cu. Fridge installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. It was a 2 man team and they got everything in and out quickly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one called me and I was the first on their list today. They were very patient, provided good information, and answered questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman tells you one thing and installer tells you different. Luckily no problems but sales staff need to learn what can and cant be done on installes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My deliver team was amazing! Very professional and they were problem solvers as my takeaway was extremely bulky. Communication was very clear and they did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my refrigerator by Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new LG bottom freezer refrigerator from Best Buy in July. The Best Buy team did a great job for delivery and installation of the new refrigerator and removal and disposal of my old refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having total tech was helpful with having Best Buy choose the best company ( reliant installations) to install all my appliances. They were professional fast and knowledgeable in all aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in removed the old refrigerator and installed and adjusted the new refrigerator. Made sure that we wanted the handles on the left side .took all the garage with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time the service was fast and there were no problems with the delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service and Installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service by technicians that installed in our home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it in and set it up on the risers I had ready and programmed it. They explained everything and had me up and running very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. It was not easy to get our new fridge up the path and up the stairs. Really thankful they were able to do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    makes for a quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I supplied a copper line from below and attached a braided stainless steel hose from the local hardware store. The tech hooked it up, leaked tested, then explained the basics for starting and getting good clean ice and water from the new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great Refrigerator, Installation a disaster.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works fine. The installation and support were a real problem. My first installation date was canceled by the installer because apparently, he had an old phone number for me. The automatic notification system had my current number. My 2nd installation could not be scheduled immediately I had to wait 8 days. They showed up right on time. Installed the refrigerator in record time. unfortunately, the water and Ice did not work. They told me to call for service. Service told me I would have to wait a week to have it serviced. I ended up fixing it myself. Simple fix. The installer had not plugged any of the electrical cables in when he reassembled it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and professional service in installing this product in our home. Good job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and courteous! The installation was a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The crew who delivered my fridge were very helpful and friendly. They were so kind to move my old fridge to the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came in and instead of removing and replacing the entire refrigerator they replaced the door that contained the defective ice maker, and now it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best about for such a wonderful experience. Installation and purchase a slam dunk!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last guy that brought our refrigerator was great. He was kind,professional, and knowledgeable about the product.

    I would recommend this to a friend