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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 27,392 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and professional. The guy made sure that it came in without hitting on the side. We had issues with first one and so replacement was a breeze. The freezer is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew came in and were very respectful, quick and courteous. They quickly had everything up and running, went over a few items of note, then hauled away our old refrigerator. Nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional. They did a respectable job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery went great. No issues what so ever this last time around. The drivers came from Houston and were beyond respectful and careful with my new home purchase and moving items in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! They were on time, respectable, and didn't leave a mess! Worked with us to move another fridge to the basement (we paid for it but another company said no when they got here).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service from the Geek Squad team. Hauled away the old fridge. Moved a fridge to the garage. And installed the new fridge. Prompt, efficient, and very knowledgeable. Excellent all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken's reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out were extreamly professional and knew exactly what they were doing. Hooked it up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my refrigerator were friendly and nice. They did a great job installing it and hooking up the water line to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get the ice maker working. The first service person said the ice maker was flawed. However, the second determined that the water hose was installed wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service, the workers were very professional. I have an older home and they did a good job installing my new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installers are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This instalation team were pros. Everything was working in short order. GREAT WORK!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer except the geek squad manager at the Almaden store was not a nice and polite manager. He looks like he got something stuck in his rear end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REFRIGERATOR INSTALL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waterline was not long as needed but the team did a great job on the rest of the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery. No damage to the house door or the firdge. Arrived on time and installed the fridge quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were respectful and good at their job. Would recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install, made it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy crew very professional, did an excellent job getting a wide refrigerator through less than a 36" door opening with needing to dismantle my door or the refrigerator. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few extra installers because some of them were new trainees. They were all friendly and professional. I was asked if they could all center my home for training before they entered. The water hook up was smooth with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Fridge Relocation and Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team went above and beyond to make sure item was installed and relocated. There had been issues with previous attempts so they wanted to make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just a drop off and set up without install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a drop off but the drop off was great and is part of intall so I wanted to give them a great rating. the put the fridge where i wanted to. happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator was delivered on time by two very courteous and experienced technicians. They had the refrigerator installed and performing perfectly in just a few minutes. Great delivery experience!

    I would recommend this to a friend