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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific freezer (we are only using it as a freezer). We replaced a chest freezer and it was so tough to find items. Now, we organized each of the shelves and can rotate items easily.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Reverse door not included/available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reverse the door myself. Home Depot includes this with their delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers from Best Buy were friendly and professional and did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent their contractors out to install my pedestal washer. They got it done in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that arrived and installed the washer and drier with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install and removal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and professionally handled by installers. Removel of existing appliance done expertly. Thanks, excellent job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were professional and excellent moving refrigerator and old one out of the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait time for appointment a little long. Good communication system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and explained the features on our refrigerator, and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery men!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were great! They had to take the fridge apart to get it up my stairs. Not one complaint was heard. Super friendly and knowledgeable about the product. Arrived right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was happy with the install. there was an issue with the old water line for the ice maker but they resolved that and got the ice maker on the new fridge hooked up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Something...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally got it hooked up, and the serviceman did a good job, but it was a real issue trying to get it hooked up. The tubing was an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grade A+ Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great!!! Professional, knowlegeable and super friendly. They inspected everything pre and post installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline hookup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great & timely job of installing the water hookup on my new fridge…they are the best of the BEST❣️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver new Refrigerator and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were very courteous and on time with delivery, also very helpful with initial set up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, quick, and professional. Left no mess and helped solve a problem i had with my water supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was helpful and place fridge where it needed to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, horrible time getting it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new kitchen aide 3 door refrigerator. Hate what i had to go thru. It took3 times over a 3 month period to finally have a refrigerator that was not not damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was friendly and professional. Notification was given when they would arrive and they arrived promptly. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and instation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best delivery experience ever. Called ahead as promise, arrived on time. Excellent job moving into the house and installation. Has Lowes beat 100 percent

    I would recommend this to a friend