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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great to Work With!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these guys do delivery and installation. They are prompt, and they do such a nice job. Really happy with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Easy to clean, lots of room, and the drawer is a great feature. I would recommend it for a family. Love the outside finish also. Very easy to clean. it always looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered my refrigerator were great. I didn't get the name of the company, but I would highly recommend them. They arrived on time and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the service provide by all people and thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controlpanel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer, Jeff, was timely, efficient and helpful. Diagnosed the issue quickly and came back with the replacement part within the week and made the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the water to the new fridge. Word of caution. The home owner must turn off the valve that supplies the water. The installers will not if this is not done. Home owner is also the one to disconnect the old water line from the old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt delivery and on the clock scheduling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery crew called ahead and were on the clock. They helped with loading the appliance and promptly connected it to utilities.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was good. I wouldn’t know. I purchased it, the delivery guys used it to put my fridge together, then took it with them. Would’ve been nice to keep it since I’m going to need them to move the fridge in a future move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge out, New fridge in. Friendly and Efficient. I botched my delivery time and they helped me fix it. A BIG Thank You!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Movers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were professional in delivery. I thought they would explain the controls of the fridge. They hook it up and said it was working and were gone. The delivery and removal was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation on a Samsung Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers did a Fantastic job of installing our new Samsung 3-Door Stainless Steel Refrigerator. I was impressed with how well they cleaned the area before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery team this time :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the second delivery team that came did an amazing job installing the new fridge :) can't say enough about how great, friendly, fast, and efficient they were :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great great service and great people doing the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was the greatest experience ! Impeccable ! Would recommend Best Buy to all family and friends !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge install by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that cam is was professional neat and polite. we were quite please with the srvice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery cost was well worth it. Easy for me. Will do again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t have an existing water line on our old Frig and don5 plan on installing one. The Geek Squad did a grea5 job of reversing the doors for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a PRT of my new fridge installation. When the fridge was delivered the Geek Squad was very professional & knowledgeable about my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people did a great job. They made sure everything was prepped and ready to go. They cleaned up packaging and made sure floors were clean before leaving. Polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, efficient in how they unloaded and prepared the refrigerator for use.

    I would recommend this to a friend