Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Superb Customer Service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service we’ve ever experienced! Quality item with an issue that was quickly resolved. Will always shop Best Buy for appliances.
I would recommend this to a friendRated 5 out of 5 stars
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers actually arrived a little early. They were pleasant to deal with, worked fast, cleaned up after themselves, didn't break or damage anything. Good job!
I would recommend this to a friendRated 5 out of 5 stars
Very professional team !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional team that moved my refrigerator in , hooked everything up and had it on in 10 minutes.
I would recommend this to a friendRated 3 out of 5 stars
Unprepared delivery team.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to get the refrigerator in the kitchen on this visit only to find out they could not make a good seal connection to the water line. I had to go to Lowes and purchase a longer supply hose (10') and compression fittings to complete the install. I was really surprised the install team didn't have a supply of fittings and hardware to be more prepared.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation of new refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in a timely manner. Took everything with them (boxes, styrofoam, etc) I didn't have to worry about disposing of any of the packing materials.
I would recommend this to a friendRated 4 out of 5 stars
Professional installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were professional and i am very happy with the installation
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to the delivery team and install awesome job
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service. Excellent quality. The service is on time. I recommend this product and Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went very smoothly. Everyone appeared to know what they were doing. Everyone was very polite.
I would recommend this to a friendRated 5 out of 5 stars
Good options and good installation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was good and they noticed the product was damaged and they gave us 2 options. Get a discount or get another one.
I would recommend this to a friendRated 5 out of 5 stars
Good Installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did it myself. Delivery team said they could not do it because my water line came up thru the floor.
I would recommend this to a friendRated 5 out of 5 stars
Careful Refrigerator Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 service men were so careful bringing in and removing my old refrigerator down narrow halls. They had positive attitudes and answered all of our questions.
I would recommend this to a friendRated 5 out of 5 stars
Simply the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should say, my experience was best. The delivery was smooth and the installation was quick and the person knew exactly what to do. Definitely will purchase the installation with them again.
I would recommend this to a friendRated 5 out of 5 stars
Installation outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a review of the installation. Anthony was the senior person, he did an outstanding job unwrapping the unit, and explaining the way it works. A real credit to Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Professional and quick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job from start to finish. Helped even though it was a little too big but eventually we got both refrigerators in the house with great service.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful People!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great job! They had everything done in a heartbeat and took all the task work them!
I would recommend this to a friendRated 4 out of 5 stars
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job Good job Good job Good job Good job Good job Good job Good job
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were on time for installation. Very professional. Cleaned up after themselves and very polite.
I would recommend this to a friendRated 5 out of 5 stars
Great Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hot day. They also installed a range. The installers were very kind and fast. I was amazed!!
I would recommend this to a friendRated 4 out of 5 stars
Fast work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were able to deliver ahead of schedule, which worked out great! They installed everything nicely and were in and out in no time.
I would recommend this to a friend