Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Rocky delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice delivery people but they forgot to take the fridge out of Demo Mode. We were without a fridge for 3 days - lost some food. My husband went to the local store, spoke with the appliance head who sent Tony Smith on the 3rd day and he got us running. We like the appliance but it was a rocky start.
I would recommend this to a friendRated 5 out of 5 stars
stove instalation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys who instaled my appliance were nice, and very careful, I got it in the right place. And they move away my old stove to the garage. I am thankful with them.
I would recommend this to a friendRated 5 out of 5 stars
Open box damage... Be gone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coverage replaced our open box refrigerator when it developed a leak in two weeks with a brand new one.
I would recommend this to a friendRated 5 out of 5 stars
Very friendly and professional
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, friendly, and efficient service. Would use the delivery service again!
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys who delivered were knowledgeable and great! Knew what they weee doing with this and we worked it out!
I would recommend this to a friendRated 4 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the technicians came to level my refrigerator but they couldn't because the right leg was broken
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was an issue with the cover grate, it got damaged in the installation but Best Buy gave me a compensation gift card
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and helpful delivery person. Took the zreezer down to the basement and put it in place.
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did it's job They used these to connect our refrigerator
I would recommend this to a friendRated 4 out of 5 stars
Delivered on time in good shape
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had no issues with the basic installations and delivery. Worked well for us as we had no means to haul the fridge ourselves.
I would recommend this to a friendRated 4 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made the install quick and easy. They made sure everything was hooked up and working before they left and informed me of what I needed to do
I would recommend this to a friendRated 5 out of 5 stars
Excellent installer. Very professional !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer who came to my house took the time to talk to me. They took the main door out in order to avoid any damage o scratch on my new refrigerator. They arrived on time and were very kind. They didn't leave any trash behind.
I would recommend this to a friendRated 5 out of 5 stars
Fast Delivery and Great Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer was delivered on time and set up with no problems. They cleaned up Al the packing materials.
I would recommend this to a friendRated 5 out of 5 stars
Deliver free by Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was delivered by Best Buy. It came on time. The delivery team set it up for free and they know what to do.
I would recommend this to a friendRated 4 out of 5 stars
Quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation wasn't much but a drop-off. Was very fast
I would recommend this to a friendRated 5 out of 5 stars
Radpid services
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your rapid services and assistance, best buy always has what we need.
I would recommend this to a friendRated 5 out of 5 stars
Expert install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were experts. They took my front door off and had no trouble getting the fridge in, even though it was a tight fit.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was Great. Very careful. On time. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were quick, friendly and provided great information about the refrigerator!
I would recommend this to a friendRated 5 out of 5 stars
new waterline
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hook up waterline and made sure it work properly, Kwanza and partner did a great job.
I would recommend this to a friend