Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Needed help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job putting my fridge where I wanted it
I would recommend this to a friendRated 5 out of 5 stars
Waterline fridge hook up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work easy set up no spills very punctual team. The set up team was very polite and well mannered wasted no time to do the job. I would definitely use them again in the future.
I would recommend this to a friendRated 3 out of 5 stars
Pay attention to opening doors.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, set up and leveled. Only complaint is that they did not switch the doors to open toward the wall. That is something they should have checked and asked about. Unfortunately I was not able to be there at the time and the person who let them in did not check before they left.
I would recommend this to a friendRated 5 out of 5 stars
It was a wonderful experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents were very helpful for my request
I would recommend this to a friendRated 5 out of 5 stars
Kinda Needed It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new fridge coming from Best Buy? Want the ice and water to work when you have it delivered? Welcome to wonders of the modern age! This kit ensures you BB delivery team also installs you fridge complete with running water!
I would recommend this to a friendRated 5 out of 5 stars
So much easier!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my refrigerator installed with this kit. Best Buy made it so easy. From now on I will have Best Buy install my appliances.
I would recommend this to a friendRated 5 out of 5 stars
Delivery of refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people did a great job removing and delivering the new refrigerator. That hooked up the water line and removed most of the tape inside.
I would recommend this to a friendRated 4 out of 5 stars
fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, that can accommodate all my fridge and freezer needs, with great flexibility
I would recommend this to a friendRated 5 out of 5 stars
Great Deliv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men that delivered the freezer placed it where I want it and asked if I had any questions and also took the old one to the front of house
I would recommend this to a friendRated 5 out of 5 stars
Easy hookup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer checked the water connection and saw we had a copper water line which easily connected to the new refrigerator. Since we didn’t need the waterline we purchased we were able to return it.
I would recommend this to a friendRated 5 out of 5 stars
Greats tools
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wrench and screwdriver. Easy to use. These tools helped me connect the waterline of my refrigerator to make ice cubes. For the price and utility I would give it a 9/10
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mark was professional in the delivery of our refrigerator. He was patient, informative and made the use of it very easy with his explanation.
I would recommend this to a friendRated 5 out of 5 stars
Easy Peasy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was great! I wasn't there but they delivered to my elderly dad and he said they did it all and no questions were needed. Easy peasy, he said!
I would recommend this to a friendRated 5 out of 5 stars
Install of refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were nice. They too away the old refrigerator when we offered it to them - as there was nothing wrong with it. We appreciated that.
I would recommend this to a friendRated 5 out of 5 stars
Fair Exchange
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service, which went above-and-beyond expectations. Very please to have selected BestBuy for a large appliance, and installation of same.
I would recommend this to a friendRated 5 out of 5 stars
Installation Perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employees that installed my appliance are absolutely perfect! They took off my front door, were very careful not to scratch or run into anything! Explained and answered all questions. So professional!
I would recommend this to a friendRated 4 out of 5 stars
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools quick and has plenty of space without freezing
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Super Squad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is always a pleasure. They’re always friendly and quick!
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation was great, friendly, knowledgeable and professional. Arrived on time, installed where desired.
I would recommend this to a friend