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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 27,392 reviews
  • Rated 5 out of 5 stars

    Install Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly and the pricing was even better for the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew - kept me in the loop on when they would arrive. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after 5 times it finally seems to be good.At first the ice machine didnt work than they replaced the fridge but than had nothing but problems with the damaged bottom door but after 5 times it is finally fixed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery and installation :-(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second delivery team that came to install my refrigerator was not as good as the first one. They left the wrappings from the refrigerator and other kinds of garbage laying all over my kitchen floor when they left. I had previously had a dishwasher installed by Best Buy and I explained to them that it was leaking and if they could check it. They told me we don’t do dishwashers, and that I would have to call customer service back. Overall, not a great experience from the installation team.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Could have done it for cheaper. Basically just tired in the house and that was it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was very professional, answered my questions and did not rush through. Cleaned up after themselves. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by professional delivery/installation technicians. Professional from the moment they arrived till the moment they left. Felt completely comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Gentlemen, professional, courteous, good looking and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was prompt and very professional. The time to install my appliance was quick and done correctly the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Delivery and Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery and Installation guys did and excellent job. They were extremely professional and knowledgeble about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be doing the trick, no complaints about it. the repairmen were a little cranky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t really do much l, the fridge didn’t need much installation. They simply slid it into position took off all the tape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was fantastic. set up and tested everything efficiently and gave us a demo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same guys again that had delivered my LG dishwasher and now delivered and set up the new LG refrigerator! They were super great once again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Instillation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great switched out bad refrigerator hooked up new refrigerator but forgot to connect water line! Yikes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup were top tier. The men were polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people did a great job and unpacking and installing our fridge. They just had to unpackage and put on the handles and then plug it in. But no scratches or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was prompt and did an excellent job with the installation without complaining! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a fridge with an ice maker. Bought the pierce valve kit with the line in it. Worked just like it was supposed to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer pinched the cooper line and caused it to blow out and leak they should have fixed it but did not offer to so we had to fix it ourselves. not good service in my opinion.

    No, I would not recommend this to a friend