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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 27,392 reviews
  • Rated 5 out of 5 stars

    Friendly and careful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly and careful installation. a problem arose with first refrigerator missing a part and they returned a couple weeks later with new refrig and replaced it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Installation kit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers used this so I suppose it worked out fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service and well explained instructions.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and well explained instructions. It is a good thing that the manul is well explained. Good job,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service grateful and on time when they call you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with the delivery and installation of our refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Delivery date as promised. Good amount of space. Bee pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did the job. It works. What else is there to say. Water is water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great. They were quick and efficient. They gave me many tips and advice about my new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work guys.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2 try’s but the guys did great. First unit was damaged in the box. It was left so I could use it. Then they replaced it with a good unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiffany and Alisha were very helpful. Tiffany’s helped me in the past with appliance purchases. I won’t go anywhere else to buy them. They are very professional and honor what they say. THE BEST,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that delivered our new LG bottom freezer refrigerator also hooked up the ice maker water supply. All went well and the ice maker works perfectly. Also, we really love the new bottom freezer LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge went out after a month. Hope this one last

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very quick and cautious of the appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I wasn't too happy with my fridge the delivery guys were awesome! They called to say they would be at my house in 15 minutes and they were! They removed and installed my new fridge in about 15 minutes and they were out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company did a good communication regarding time for install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Puntual, friendly and knowledgeable. They made sure the refrigerator was handle properly and made sure they were no dents or scratches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, I didn't need a water source, so it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen on the delivery team we very nice. They made quick work of carrying my large fridge up the stairs into the kitchen, hooking it up and testing it out. They even hauled away all of the packing material.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick and efficient!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Refrigerator delievred to the home with no damage and easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. And I would recommend it to more people.

    I would recommend this to a friend