Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quick and effecient!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew installed our Samsung side by side refrigerator with ice and water through the door very professionally and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery, installation and service. Much better, cheaper and easier than paying a Plumber to come in and install and the haul-away service is so convenient.
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery of our new fridge was GREAT ! They were very friendly and I appreciated the extra care in installing it. No bumped cabinets!
I would recommend this to a friendRated 5 out of 5 stars
Friginsta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great. They were very careful with product and my home. Took 5hdir time to make sure everything was right. Cleaned up after installation as tho they were never here.
I would recommend this to a friendRated 5 out of 5 stars
Best product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and excellent service and store to shop
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men where very nice took the old appliances out and put the new one in
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service , educated In the product and professional.
I would recommend this to a friendRated 5 out of 5 stars
Over and above
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were professional and went over and above to make things work efficiently. Very satisfied, thank you.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were efficient, quiet, neat, polite, and helpful
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent and the gentlemen that installed my first refrigerator seen that there was an issue with it and they took care of it.
I would recommend this to a friendRated 5 out of 5 stars
Ensure delivery team leaves them for you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tools for installing your fridge. Beware- if you ordered as an add-on to your install be sure the delivery team leaves them for you!
I would recommend this to a friendRated 5 out of 5 stars
Great Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were amazing gentlemen; very helpful and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Easy Hook Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install tech’s had no issues using the water line hookup already in place. This saved us the $30 cost of a new install kit. The tech’s were quick and professional.
I would recommend this to a friendRated 5 out of 5 stars
Yippee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install of products went as I absolutely desired I absolutely like it
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team who came out to remove our old refrigerator and install the new one was excellent! They relocated the old refrigerator for us out in our garage with no hassles and a smile.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 2 out of 5 stars
Improper Installation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improper installation. Fridge doors were uneven, one was lower than the other. Wire housing on the top of the fridge was not flushed against the fridge. However, after calling BestBuy with the issues, a different vendor was sent and the problem was fixed.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator Delivery, setup and install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deliver, setup and installation of the refrigerator was on time as scheduled, quick and easy. They guys were great!
I would recommend this to a friendRated 3 out of 5 stars
Tougher than they expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removing old fridge, the men tried to take sliding glass door out to provide more space. When they left, it was still off its track and is nearly impossible to open and close now. I realize they were dealing with tight spaces, but the should have taken the doors off of the fridge first (I suggested it) instead of waiting until they were stuck in a doorway...
I would recommend this to a friendRated 5 out of 5 stars
A++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in and install my new fridge. They were very professional. They cleaned everything and took the old one with them. Made sure everything working before they left
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smooth. Technicians were careful and knowledgeable.
I would recommend this to a friend