Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Idalia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy/technician was very good with the installation. He answered questions that i had.
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is something that was needed for the new refrigerator that I purchased.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 2 out of 5 stars
Rushed and sloppy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rushed installation. Door handles and door misaligned. Called for warranty service 2 weeks later because of frosting in freezer. Whirlpool tech noted gaskets not properly opened and door ajar. Saving grace is delivery was fast and included in price.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Water line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently had water leakage from previous refrigeration. We were hesitant about installing water line hook up but did so for future use. Install team did that to our request.
I would recommend this to a friendRated 5 out of 5 stars
Installers were perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great. Quick and very respectful of my home.
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew was friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised about the professionalism of installation guys. They did a great job and in a smooth manner.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery & install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivery & install guys were great! Covid protocols appreciated, yet they were personable and made sure I was comfortable with my set up before they left.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome value. Was installed to my current water hookup.
I would recommend this to a friendRated 5 out of 5 stars
Perfect service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product and service was perfect. Hiccup on the previous order, but rectified immediately and went above and beyond.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
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||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered and installed properly. no issues
I would recommend this to a friend Rated 4 out of 5 stars
Delivery & Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were on time, moved the refrigerator in place, hooked everything up and took all packing materials with them.
I would recommend this to a friendRated 5 out of 5 stars
happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love Best Buy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! great customer service!
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came on 06/06/23 were very nice and professional. Quick and efficient. Great job!
I would recommend this to a friendRated 4 out of 5 stars
Fast Service!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast service! Friendly workers too. I would do this program again
I would recommend this to a friendRated 5 out of 5 stars
Successful day!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good experience. Would definitely use this service again
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price Large freezer Sliding small drawer just works!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and knowledgeable professionals! My item was quickly installed and I was provided thorough information on how to operate my appliance!
I would recommend this to a friendRated 3 out of 5 stars
Make sure Frig will fit your space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech unpacked Refrigerator and brought into house. I knew right away it was to tall and would not fit into the space. Tech said he could bring back with them or i could ask to return within 14 days. I modified my cabinets and it fit into my space. I had to finish taking the wrapping off and prep the frig.
No, I would not recommend this to a friendRated 4 out of 5 stars
Not messy at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My water valve was stuck and would not work properly. The installers were able to work with it and got the line up and running.
I would recommend this to a friend